Parts Counterperson

Parts Counterperson

Location: Cloninger Ford of Morganton – Morganton, NC

About Cloninger Ford of Morganton

Cloninger Ford of Morganton is a trusted, family-owned dealership committed to excellence in both customer service and employee development. We pride ourselves on maintaining a team-oriented environment where professionalism and enthusiasm are rewarded. Join our growing team and build a career where your contributions are truly valued.

Job Description 

We are currently seeking a knowledgeable Parts Counterperson to join our dealership team. The Parts Counterperson is responsible for customer service and retail sales at the auto parts store. Part of this role is selling parts and taking inventory of stock.

Job Type & Schedule 

• Job Type: Full-Time

• Schedule: Monday to Friday (with some Saturday work)

Work Requirements:

• Ability to Commute: Morganton, NC (Required)

• Work Location: In person

Responsibilities:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Qualifications:

• Previous experience at a Ford dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude 
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, have a professional appearance and strong work ethic

Why Join Cloninger Ford of Morganton? 

At Cloninger Ford, we believe in growing our people as much as we do our business. Our supportive work environment, paired with long-term growth opportunities and a strong sense of team, makes us a great place to grow your career.

Benefits:

• Medical, Dental, and Vision Insurance

• 401(k) Plan

• Paid Time Off and Holidays

• Employee Vehicle Purchase Plans

• Long-Term Career Growth Opportunities

• Family-Owned and Operated

• Supportive Team Environment

• Factory Training Opportunities

Equal Opportunity Employer Statement 

Cloninger Ford of Morganton is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.