Parts Associate

About the role

Vermeer Southeast is seeking a customer focused individual to join our Birmingham location. This position plays a key role in delivering the Vermeer experience by supporting customers through parts sales, promoting Vermeer solutions and dealership services, and assisting with inventory management to ensure product availability and operational excellence.

What you'll do

• Interact with all contacts in a caring, professional, courteous and timely manner.
• Build and maintain customer relationships.
• Provide needed parts solutions to enhance customer equipment.
• Make quotes for price and availability to internal and external customers via fax, email, telephone and in person.
• Assist Parts Manager in analyzing existing inventory levels, customer demand and market share trends to maintain a profitable inventory balance.
• Assist with returns and warranty issues, including filing and tracking claims and ensuring proper credit is given to dealership.
• May assist with shipping/receiving and may load or unload equipment.
• Assist in stocking shelves, cabinets and displays.
• Adhere to department safety practices.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of previous parts sales or sales experience preferred.
• Equipment knowledge or previous industry experiences a plus.
• Bilingual (English / Spanish) a plus.
• Strong organizational skills and ability to juggle multiple tasks and projects.
• Ability to provide outstanding customer service, must have good people skills.
• Ability to think quickly and solve problems.

Benefits offered

• Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
• Paid Training
• Corporate Chaplains Program
• Health insurance
• Dental and Vision plan
• Flexible Spending Accounts (FSA)
• Company Paid Telehealth Program - MediOrbis
• 401K Retirement Plan
• Paid Holidays & Vacation
• Others

We are a Drug Free Workplace and an Equal Opportunity Employer