Overview
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, weve grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many firsts in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenets operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Job Summary
A Partnership Manager is responsible for physician and physician practice outreach. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and / or schedulers that best grow and develop USPI centers potential case volume and service lines. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for educating providers on surgical center capabilities, availability and other differentiators, as well as resolving client concerns related to operations. All provider engagement, and work, to be done in accordance with the Company's Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.
Responsibilities
Responsible for planning and conducting in-person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases at. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
Evaluate and interpret current physician referral patterns and trends for market facilities' service lines, ensuring understanding of market dynamics.
Develop and gain support for business development strategies for target market and services, in collaboration with business development and operational leaders.
Research assigned providers to understand the decision making behind facility selection and other ASC and / or hospital relationships the providers may have. This information should inform provider engagement.
Conduct face-to-face sales meetings with clients ensuring through understanding of the center's attributes, specialty capabilities, processes as well as patient experience & safety outcomes
Complete follow-up meetings with physicians, practice managers etc. to ensure thorough understanding of the physicians' desires, needs and obstacles to growth to increase potential case volumes at USPI centers
Communicate feedback from clients and partner with the appropriate facility resources to facilitate credentialing and onboarding of new physicians as well as resolve issues such that providers practice more at USPI centers
Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities and areas for improvement to achieve facility and / or market goals.
Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders.
Maintain latest knowledge of the market hospital, ambulatory surgery and provider landscape, in your defined market service area.
Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up.
Support the implementation of service line expansion, extended hours, case cancellation recapture and other relevant initiatives, as directed by the Business Development and Operations Leadership.
Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.
Qualifications
Minimum Education
Bachelors degree required
Minimum Experience
At least 5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices
Other Requirements
Exhibited success in a business development / sales role
Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills
Capacity to work independently with minimal supervision
Ability to travel in market
Selected candidate will be required to pass a Motor Vehicle Records check
#LI-SG2
Organization Description
Careers at Tenet
At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.