Partnership Analytics & Operations Manager

This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage the financial reporting and forecasting processes for the Partnerships organization, maintain the data and research infrastructure that supports the sales team, and oversee the content and collateral used to win and retain partners. Partnering closely with Leadership, Finance, Accounting, FP&A, Legal, Sales, and Partner Marketing, you will ensure accurate reporting, informed decision-making, operational discipline, and the analytical rigor needed to maximize partnership revenue and performance.

At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We're seeking fun-loving playmakers who are serious about delivering excellence and results-but who don't take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success!

What's In It for You?

Cha-ching: Competitive base salary + annual bonus incentive - because great work deserves great rewards.

Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, flexible PTO plan, and access to a free mental well-being platform - plus extra perks that support you personally and professionally.

Work Location: This role requires in-office presence 4 days per week at the Dallas, TX Venue Support Center.

Perks: Enjoy FREE Topgolf game play, discounted food and merchandise, exclusive events, and bragging rights with your friends.

Career Growth: We don't just talk about career growth - our Playmakers live it. Many have grown rapidly within the brand thanks to our commitment to promoting from within.

Lots of Fun: What else would you expect from a company obsessed with the Unlimited Power of Play?

About the Role

Partnership Analytics & Operations Manager serves as the analytical and operational backbone of the Partnerships team, owning the reporting, forecasting, deal economics, sales intelligence, and content management processes that turn data into the insights that drive partnership growth and business decisions.

This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage revenue forecasting, partnership performance reporting, Salesforce data integrity, market and audience research, sales collateral, and operational processes that support the Partnerships team. Working across multiple stakeholders and functions, you will ensure leadership has the data, reporting, and insights needed to evaluate opportunities, optimize partner performance, and drive revenue growth.

Key Responsibilities

Reporting, Forecasting & Performance Analytics

• Own leadership dashboards and monthly revenue forecasts, collecting inputs, tracking pipeline health and revenue pacing, and delivering reporting to leadership and the broader business.
• Drive reconciliation and reporting for the Partnerships P&L, including actuals reconciliation, performance reporting, and serving as the primary source of truth for revenue performance across the organization.
• Manage monthly close activities, expense tracking, cost center analysis, variance reporting, and financial performance summaries in partnership with Finance and Accounting.
• Build and distribute monthly business reviews, performance reports, executive summaries, and key metrics packages that provide leadership with a clear understanding of results and performance drivers.

Business Operations & Commercial Support

• Partner with Leadership, Accounting, FP&A, Legal, and Sales teams to ensure deal execution, contract economics, margin expectations, and revenue recognition are accurate and aligned.
• Manage key vendor relationships, including ongoing communications, performance management, and contract renewals.
• Own the cadence, tracking, and accountability for partner objectives, deliverables, reviews, and outcome reporting.
• Monitor milestone completion across Sales and Partner Marketing teams, maintaining accountability and visibility through Salesforce and other tracking tools.

Data, Research & Sales Intelligence

• Own the collection, maintenance, and distribution of Topgolf's core sales data, market intelligence, audience insights, and performance metrics.
• Produce ad hoc analyses and reporting across traffic, demographics, gameplay, digital engagement, and other key business metrics to support partnership proposals and negotiations.
• Manage category valuation models and supporting analytics used in partnership pricing, valuation, and commercial decision-making.
• Maintain Salesforce data integrity across partner and prospect accounts, ensuring accurate pipeline management, contact information, account records, and prospecting intelligence.

Content, Collateral & Process Management

• Own and maintain the full suite of partnership sales materials, presentations, and introduction decks, coordinating updates across data, content, design, and stakeholder inputs.
• Manage the collection and maintenance of partner case studies, performance results, imagery, and supporting content used throughout the sales process.
• Oversee the partnership presentation platform, ensuring content is current, accessible, organized, and consistently adopted across the team.
• Build and maintain scalable file management systems, documentation standards, and content governance processes that improve accessibility, consistency, and operational efficiency.

What You Bring

• 3+ years of experience in business analytics, sales operations, finance, partnerships, revenue operations, or a related analytical role.
• Strong financial and analytical skills, including forecasting, reporting, variance analysis, and performance measurement.
• Advanced Excel and data management capabilities with experience working across large data sets and multiple reporting sources.
• Experience using CRM platforms such as Salesforce, including reporting, data management, and pipeline analytics.
• Strong organizational and project management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Experience building presentations, executive reporting materials, and sales collateral using PowerPoint or similar tools.
• Ability to translate complex data into actionable business insights and communicate findings effectively to leadership.
• Experience supporting sales, partnerships, marketing, media, sponsorship, or commercial organizations preferred.

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.