Now Hiring: Front Desk Concierge Officer – Philadelphia, PA
Join the frontline of safety and service.
Job Summary
OPS Security Group is hiring Front Desk Concierge Officer to work in fast-paced, professional environments. This position is ideal for individuals with strong customer service skills and a calm, professional demeanor. As the first point of contact for many, you will play a vital role in ensuring safety, managing access, and delivering a great guest experience.
Multiple Openings Available:
Saturdays & Sundays (All shifts)
Key Responsibilities
Greet and assist visitors, guests, and tenants with professionalism
Monitor access points and enforce entry protocols
Respond to emergencies and de-escalate conflicts
Monitor CCTV and report suspicious activity
Maintain accurate daily activity logs and incident reports
Conduct periodic patrols as needed (foot or vehicle-based)
Support building operations by communicating effectively with staff and management
Represent OPS Security Group’s values at all times
Requirements
High school diploma or GED
Strong written and verbal communication skills
Proficient time management and attention to detail
Comfortable using security technology (radios, tablets, cameras, etc.)
Excellent de-escalation and interpersonal skills
Reliable transportation (public or private)
Ability to pass background screening, urinalysis, and required training
Previous experience in security, hospitality, and/or front desk preferred
Earned Sick and Safe Leave (1 hour per 30 hours worked)
Paid and ongoing professional training
Internal promotion and advancement opportunities
This is a uniformed position that may require standing or walking for extended periods. You’ll need to be alert, professional, and able to handle pressure calmly. This is an excellent opportunity to grow within a company that values people-first leadership, accountability, and integrity.
With over 80+ years of Law Enforcement and Private Security experience, OPS Security Group has dedicated itself to excellence in the Security Service field. Every effort has been put forth towards building a successful company where individuals are rewarded for their success and businesses commend us on our performance. OPS Security takes every measure to ensure the safety and well-being of both its clients and employees. OPS Security Group strives to be unique from its competitors by constantly bringing the latest technology to the field.
OPS Security Group has set a standard of Security Officer excellence that continues to confound an industry that is, sadly, littered with underachievers, corporate giants, and fly-by-nights. With the aggressive recruitment of the finest candidates, comprehensive background examinations, thorough training, and a supervision system that insures accountability, OPS is blazing a trail of tremendous quality and value. OPS Security Group is proud of the in-house OPS Academy where we train, license, and certify our own staff.