About the Role
We are hiring a Warehouse Lead to support warehouse operations. This role is hands-on and fast-paced, focused on coordinating workflow, supporting the team on the floor, and ensuring accurate and efficient processing of inbound and outbound shipments.
You will also serve as the on-shift point person, helping guide associates, maintain operational standards, and communicate updates to the Operations Manager. This is a great opportunity for someone looking to step into a leadership role while still working directly in warehouse operations.
What You’ll Do
- Receive, sort, and organize incoming inventory and shipments
- Support daily inbound and outbound warehouse operations alongside the team
- Maintain accurate inventory records and ensure shipment tracking is up to date
- Monitor workflow to ensure accuracy, efficiency, and timely processing
- Serve as the on-shift point person for questions, coordination, and support
- Help train and guide warehouse associates on standard procedures
- Verify shipping labels, delivery photos, and shipment details for accuracy
- Coordinate with drivers to support pickups, deliveries, and handoffs
- Track, review, and help resolve failed or exception deliveries
- Maintain a clean, organized, and safe warehouse environment
- Communicate operational updates, issues, and priorities to the Operations Manager
- Identify and suggest opportunities to improve warehouse efficiency
What We’re Looking For
Required:
- 1+ years of experience in a warehouse or logistics environment
- Experience working on a team and/or supporting or training peers
- Familiarity with basic warehouse procedures, tools, and safety standards
- Comfortable using warehouse apps or systems to log packages and track shipments (training provided)
- Strong attention to detail and ability to follow processes accurately
- Good communication skills for working with team members and drivers
- Ability to lift and move boxes (up to 30 lbs) and stay active throughout the shift
Nice to Have:
- Forklift certification (not required)
- Bachelor’s degree or equivalent experience preferred
Why Join Sway
- Be part of a fast-growing startup shaping the future of logistics
- Hands-on role with real impact on daily operations
- Supportive, team-oriented warehouse environment
- Opportunity for growth into lead or full-time roles as we expand
- Paid Time Off (PTO) eligibility for part-time employees
The Sway Way
- The Advantage Is Us
We build each other up, lead with humility, and believe the best teams achieve extraordinary results together. - Own It
We take initiative, embrace accountability, and treat every challenge as an opportunity to make Sway better. - Always in Motion
We move with urgency, adapt quickly, and embrace change to keep improving every day. - Numbers Then Instinct
We start with data, then pair it with experience and sound judgment to make smart decisions. - Every Moment Matters
Every package, every interaction, and every detail shapes the customer experience, so we treat each one with care and never stop looking for ways to improve.
Operations | Austin, TX
Pay: $20.00/hour
Schedule: Morning shifts (5:00 AM – 10:00 AM)
Location: Onsite at our Austin, TX warehouse (North Austin)