Business Writing, Communication Skills, Credit Union, Customer Support/Service, Detail Oriented, Mathematics, Organizational Skills, Presentation/Verbal Skills, Product Documentation, Time Management, Writing Skills
Role: The Teller I Part Time assists members and potential members with their Credit Union financial needs in a prompt, friendly, and efficient manner, both in person and on the phone, following current service model standards. The Teller I Part Time refers members to appropriate Credit Union personnel for services outside the scope of given responsibility.
Experience:
- Minimum 1 year cash handling experience or six months or more customer service experience Required
- Minimum 1 year Teller experience Preferred
Education:
- High School Diploma or GED or equivalent Required
Other Skills Required:
- Excellent written and verbal communication skills, including business writing ability
- Excellent time management and organizational skills and ust be accustomed to working with deadlines
- Must possess mathematical ability to perform very basic math skills
- Strong customer service orientation
- Must be detail oriented
- Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction
- Ability to receive detailed information through oral communication, and to make the discriminations in sound
- Repetitive Motions - Substantial movements (motions) of the wrists, hands, and/or fingers
- Lifting - Ability to lift up to 10 pounds
- Talking - Expressing or exchanging ideas by means of the spoken word, those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly
- Visual Abilities - Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery
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ORNL Federal Credit Union