Part-time Sales Associate with Keys (Lincoln Park, MI)

The Sales Associate with Keys willassistin the receiving, stocking, pricing of all merchandise and helpmaintaina clean and orderly merchandise presentation and overall store cleanliness. The Sales Associate with Keysis responsible forthe overall direction of store associates and coordination of store operations in the absence of the General Manager, Assistant Manager, and Floor Supervisor.

Essential Duties andResponsibilities

Customer Service:

• Provide a positive representation of ARG.

• Proactivelyassistcustomers in solving problems.

• Greet customers entering and throughout the store. Thank customerswhen they arefinished and when they are leaving the store.

• Possess a friendly outgoing demeanor;collaboratewell with customers as well as associates.

• Ensureall pages and calls are answered promptly,courteously,and effectively.

• Forwardallcustomercomplaintsthat cannot beresolvedto a member of management.

• Managecustomer complaints. Work to resolveissueswith the customer and have ARG’s bestintereststaken into consideration.

• Possess strong product knowledge and knowledge of store layout and location of products.

• Assistcustomers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assistin creating a positive,professional,and safe work environment.

• Assistwith receiving, checkingin,and stocking of merchandise throughout the store.

• Collaboratewith General Manager, AssistantManagerand Floor Supervisor on all aspects of the store’s operations.

• Assistwithmaintainingback stock levels.

• Assistwith daily maintenance, orderliness and cleanliness of the sales floor, stockroom,and outdoor merchandise area.

• Assistwith providing a clean and orderly sales floor, including end caps and ad merchandise.

• Assistwith merchandise resets through the store.

• Help ensure successful Loss Prevention,Safety,and Internal Audits.

• HelpDepartment Specialistswith tasks such asprice changesandspecial orders.

• Ensure signage is current throughout the store.

• Operate forklift with proper training.

• Communicate any ARGissue to management for follow up.

• Communicate allmerchandising, costcontrol,or sales ideasto management.

• Participate in store meetings.

• Be professional in appearance and actions.

• Communicate any merchandising, costcontrol,or sales idea to the General Manager for follow up.

• Perform all other duties as assigned.

• Participate in store meetings.

Inventory & Merchandising – in the absence of the General Manager, Assistant Manager and Floor Supervisor

• Help ensure forklift operations and receivingiscompleted in a safe and efficient way.

• Ensure receiving; checking in and stocking of merchandise for the store is being done completely.

• Maintenance of back stock levels.

• Ensure that cycle counts and negative on hand reports are completedtimelyand accurately.

• Ensureaccuratemerchandise resets throughout the store.

• Ensure all signage is current in the store.

• Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.

Leadership – in the absence of the General Manager, Assistant Manager and Floor Supervisor

• Manage all aspects of store operations.

• Lead by example; be approachable by all associates and customers.

• Assistintraining ofall associates.

• Communicate any merchandising, costcontrol,or sales idea to the General Manager for follow up.

Other Essential Requirements

Ability toexhibitand incorporate our Core Values into daily decisions and interactions with others:

• WINNING – In business, money is the score.To win, we must perform, compete, and have fun.At Ace, we win through people-our strength is being helpful.

• EXCELLENCE – Excellence honors God and inspires people.We aspire to be the best, to continuouslyimproveand to inspire others by giving the team ourvery best.

• LOVE– Love the people, love thework,and love the results.

• INTEGRITY – For Ace to win, we need to be able to trust each other.And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.

• GRATITUDE – We recognize that we are blessed to be in the business of serving others.

• HUMILITY – We strive for greatness with a humble,modest,and respectful attitude.

• TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that-  Together,Weare Ace.

Minimum Skills, Requirements and Qualifications

• High School or GED equivalent.

• Formal retail experience preferred.

• Standing, walking, lifting (up to 25lbs) and climbing.