The Recovery Support Specialist is a peer with lived experience and provides outreach and support to clients in any one of HopeLinks' three (3) Psychosocial Day Programs (Recovery Academy, Stepping Stones, CRSP) andfacilitatesskill-teaching groups. This position also provides information on the recovery process and will promote opportunities to enhance the ability of clients served to move into recovery.
PRIMARY DUTIES:
Provides outreach phone calls to active/inactive clients.
Documents outreach contacts in client electronic heath record within the same business day the contact is made
Completes Orientation Checklist on newly admitted clients in the electronic health record.
Facilitates a minimum of 8 groups per week worked utilizing established curriculum and materials
Provides feedback to supervisor on course curricula and materials.
Updates program team on changes in level of functioning for clients served.
Communicates to clinical staff the need for crisis intervention for clients served.
Provides assistance in transportation education.
Provides education on the recovery process based on personal experience and program material.
Demonstrates flexibility in performance of duties as needed.
Participates in activities to promote professional growth.
Represents staff in agency and/or community-based workgroups to enhance services provided within, and related to, program services for target population, as needed.
ESSENTIAL COMPETENCIES:
Adaptability to changes in environment and situations
Strong and effective communication skills and accepts criticism and feedback
Dependability by following instructions, responds to management direction and keeps commitments
Meets attendance punctuality guidelines
Maintains emotional self-awareness and manages relationships positively
Focuses on solving conflict, not blaming and building interpersonal relationships
Contributes to building a positive team spirit and exhibits objectivity and openness to others views