Part Time Patient Access Representative Associate at UnitedHealth Group
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Part Time Patient Access Representative Associate Plymouth Minnesota
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Caring. Connecting. Growing together.
With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.
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Part Time Patient Access Representative Associate
Requisition number 2357963
Job category Healthcare Delivery
Primary location Plymouth MN
Date posted 04162026
Overtime status Non-exempt
Travel No
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750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum in strategic partnership with Allina Health.
As an Optum employee you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.
Location 2805 Campus Dr. Plymouth MN 55441
The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.
Primary Responsibilities
Greets and welcomes patient in person
Collects demographic and insurance information
Checks in and interviews patient to complete appropriate paperwork
Directs patient to their appointment or procedure
May assist in scheduling add-on appointments
Documents any issues and resolutions in electronic medical record
Resolve claim issues or registration errors on patient accounts
Uses resources tools and procedure to complete registration for accounts and in assigned work queues
Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
Obtains cost information and explains information to patient if necessary
Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
Screening and approving patients for financial assistance programs
Assists and counsels patient with application process for available financial assistance programs
Provides technical or functional direction for employees
Assists patient in completion of request for information forms and submits to appropriate department
Obtains signatures from patients as needed
May gather medical record information from all departments for collection
Provide customer service for inbound and outbound telephone calls
May mentor other staff as needed
Other duties as assigned
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.