Part-Time Food Service Associate (Zupan's)

Part-Time Food Service Associate

We are seeking a friendly, customer-focused individual to join our team. In this role, you will provide excellent customer service while assisting with counter service, preparing specialty sandwiches, and supporting daily kitchen operations. Responsibilities also include preparing items for the deli and hot case, maintaining cleanliness and organization, and ensuring all food quality and health safety standards are upheld. The ideal candidate is detail-oriented, works well in a fast-paced environment, has a strong understanding of food safety practices, and enjoys creating a positive experience for customers and teammates alike.

Essential duties and responsibilities include:

• Provide excellent customer service by giving customers immediate and full attention.
• Answer customer questions and follow up on requests.
• Offer product samples to customers.
• Assist the Department Manager and team with general kitchen tasks.
• Prepare food items following recipes and be confident creating your own dishes.
• Work with the Department Manager to develop new hot case and deli items.
• Ensure all food meets company standards for quality, freshness, and presentation.
• Follow food safety guidelines and use kitchen tools and equipment safely.
• Keep department supplies stocked and organized.
• Keep shelves and cases clean, stocked, and properly rotated.
• Make sure pricing and signage are accurate.
• Stay informed about new products and where they are located.
• Keep the work and shopping areas safe, clean, and well-organized.
• Record product transfers, waste, and spoilage correctly.
• Package and wrap items properly for sale.
• Understand product preparation and nutritional information.
• Keep back stock and cooler areas clean and organized.
• Be able to explain how our products differ from those in conventional stores.
• Maintain regular and reliable attendance.

Qualifications to succeed in this role include:

• Strong customer service skills and a positive, friendly attitude
• Passionate about food and helping others
• Valid Oregon Food Handlers card required
• Ability to handle multiple tasks at once
• Eagerness to learn about the department's products
• Follow instructions and procedures with attention to detail
• Ability to operate department equipment safely and effectively
• Good time management, a strong work ethic, and integrity
• Capable of answering customer questions clearly and with a helpful attitude
• Flexible schedule availability, including days, evenings, weekends, and holidays based on department needs

Ideal candidates will have at least 2 years of restaurant cooking and/or 2 years of customer service experience.

Ability to read, analyze, and interpret general business documents (instructions and vendor information). Ability to effectively communicate with co-workers, managers, and customers.

Strong basic math skills including the ability to add, multiply, divide, subtract, and calculate percentages.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems.

Physical demands include standing for long periods of time, bending, lifting, pushing, and pulling carts with heavy loads, proper use of a box cutter, knives, and other department devices, frequently lifting and/or moving up to 40 pounds, frequent bending, stooping, and climbing, frequent use of stairs, repetitive stretching and lifting required.

Work environment characteristics include exposure to temperature variations and wet conditions, may walk and work on uneven and slick surfaces, requires reaching above and below shoulder height, may need to use a ladder or stool to reach product or supplies, exposure to continuous background noise.

Supervisory responsibilities are none.

If you're passionate about great food and love sharing your knowledge, we'd love for you to join the Zupan's Markets team. We offer a fun and dynamic work environment, opportunities for growth, competitive wages, and discounts on purchases at Zupan's Markets. If you're committed to delivering an exceptional customer experience, we encourage you to apply!