Part-Time Customer Services Representative

Ist Management

Irvine, CA

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JOB DETAILS

SALARY

SKILLS

Administrative Skills, Business Process Management, Business Process Outsourcing, Business Services, Communication Skills, Computer Maintenance, Computer Skills, Customer Satisfaction, Customer Support/Service, Driver's License, High School Diploma, Human Resources, Litigation, Mail Processing, Microsoft Windows Operating System, Multitasking, Order Delivery, Presentation/Verbal Skills, Production Systems, Production Volume, Safety Process, Shipping/Receiving, Society for Human Resource Management (SHRM), Team Player, Writing Skills

LOCATION

Irvine, CA

POSTED

Today

Overview

We are seeking a Part Time Customer Service Representative to join our team at IST Management Services in Irvine, CA! Ideal candidates will have relevant experience in mail operations, customer service and a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

Hourly Compensation: $17.00 to $17.00 per hour

Schedule: Monday-Friday, 8:00 AM - 12:00 PM. No nights or weekends!

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Responsibilities

The Part Time Customer Service Representative will be responsible for package and mail delivery in a campus environment.

Mail Operations - Sort incoming mail and handle according to established procedures
Package Operations - Sort, tag and deliver incoming packages
Customer Service - Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Adhere to all safety procedures
Take direction from the site manager and assistant site manager
Participate in cross-training
Perform other tasks as assigned to uphold client and site needs

Qualifications

Ideal candidates will have relevant experience in mail operations, customer service and computers:

Valid Driver's License required
Prior mail or shipping/receiving experience is a plus
High school diploma or equivalent (GED) - College Degree is a plus
Professional appearance and demeanor
Keyboarding and Windows environment PC skills; Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Ability to multi-task effectively; Ability to meet employer's attendance policy
Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here:

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Part-Time Customer Services Representative

Ist Management

Irvine, CA

About the Company

Ist Management

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