Part-Time Customer Service Specialist - Traveling

Overview:

As a part-time Traveling Customer Service Specialist,you will travel among nearby branch locations and be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth

management to build a foundation for a career in financial services.

What You'll Do:

• Day in the Life - Every day you will work face-to-face with clients in a branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. As mentioned this role includes

working at multiple branches as needed, meeting a variety of customer and working with different retail branch teams. In this role, you will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.

• What it Takes - To thrive in this role you must maintain confidentiality, listen closely to

understand, identify opportunities to better serve the customer, and be willing and able to travel among nearby branch locations, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Bonus Points:

• Bilingual/Multilingual
• Customer Service experience
• Cash-handling experience

What we can offer you:

• Paid Time Off
• Education assistance program
• Paid family bonding leave
• Service awards
• Financial benefits including 401(k), stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services