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Part-Time Customer Service Representative

Pasona NA

Greenville, SC

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Order Delivery, Order Processing, Order/Customer Fulfillment, Purchase Orders, Record Keeping, Shipping Documents, Telephone Skills, Track Customer Issues, Travel Planning, Willing to Travel
LOCATION
Greenville, SC
POSTED
Today
Customer Service Representative (Part-Time)

Location: Greenville, SC 29607

Schedule:Part-Time, approximately 30 hours per week

Typical Hours: Around 9:00 AM-3:00 PM (6 hours/day), with some flexibility

Position Summary

We are seeking a detail-oriented and customer-focused Customer Service Representative to support order processing, customer service, shipping coordination, and general administrative functions. This role plays a key part in ensuring accurate order fulfillment and maintaining excellent customer relationships.

Key Responsibilities

Order Processing
  • Process customer orders, purchase orders, invoices, and shipping documents.
  • Coordinate with vendors and internal teams regarding orders and deliveries.
  • Prepare shipment documentation and arrange domestic shipments.
  • Track shipments and maintain accurate records.
Customer Service
  • Respond to customer inquiries via phone and email.
  • Provide order status updates and shipping information.
  • Monitor open orders and follow up on delays or issues.
  • Prepare quotations and assist with invoice-related inquiries.
Administrative Support
  • Answer and direct phone calls.
  • Welcome visitors and manage incoming mail and packages.
  • Maintain customer and vendor records.
  • Assist with travel arrangements, office supplies, and general office administration.
  • Support special projects and other assigned duties.
Qualifications
  • Bachelor's degree preferred, or equivalent work experience.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Travel
  • Occasional local day travel within South Carolina and North Carolina (approximately 6-12 times per year).
  • No overnight or international travel required.
Benefits
  • Employees working 30 hours or more per week are eligible for health insurance benefits according to company policy.

Application Form

About the Company

P

Pasona NA

<p style="color:#cc0000;">We are celebrating 30 years of our business succession in staffing and professional outsourcing in USA!</p> <p><span itemprop="name">Pasona N A, Inc.</span> was established in 1985 as a temporary staffing and full-time placement firm specializing in Japanese companies doing business in the United States. As Japanese companies grew and continually hired new staff during the early nineties, Pasona captured much of the niche market in the US. </p> <p>We are located in 8 cities in the US: New York, Los Angeles, Orange County, San Jose, Houston, Atlanta, Chicago, and Detroit. Please visit our locations or website at <a href="http://www.pasona.com/" mns_rt="Company" target="_blank" itemprop="url">www.pasona.com</a>.</p> Our specialty fields: <ul> <li>Sales and Marketing</li> <li>Office Administration</li> <li>Accounting and Finance</li> <li>IT, Computer Engineering</li> <li>Mechanical/Electrical/Chemical Engineering</li> <li>Translation/Localization</li> <li>Airline and Hospitality </li> <li>Trading, Logistics, and Transportation</li> <li>Legal</li> <li>Human Resources</li> </ul>

INDUSTRY
Business Services - Other
WEBSITE
http://www.pasona.com/

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