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Part Time Courtesy Bus Driver

Hertz

Morrisville, North Carolina

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JOB DETAILS
SALARY
$20
LOCATION
Morrisville, North Carolina
POSTED
30+ days ago
The Part TimeCourtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.

Wages: $20.00 per hour.

The key responsibilities and accountabilities are:
  • Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz policies and procedures and local laws.
  • Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
  • Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
  • Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
  • Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • Ensure the bus is kept tidy at all times with maps available.
  • Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
  • Complete any relevant paperwork in line with Company Audit and Department of Transport standards

Basic Qualifications:
  • Passion for customer service and attention to detail - Go the extra mile.
  • At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements.
  • Minimum 2 years PCV catD1 driving experience (International).
  • Minimum of 2 years Customer Service Experience.

Must be able to:
  • Obtain a DOT medical clearance.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work indoors and outdoors during all weather conditions.
  • Communicate in English clearly and proficiently.  Candidates fluent in other languages are encouraged to apply.
  • Work in a fast-paced environment with a variety of tasks.
  • Demonstrate professionalism, excellent communication and interpersonal skills.
  • Lift up to 45 pounds.

About the Company

H

Hertz

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com