| Location | Colorado Springs, Colorado |
Full time and part time positions available
Basic American Supply is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing exceptional service and support.
- Serve as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
- Provide accurate and efficient order entry and processing
- Collaborate with other departments to ensure timely delivery and resolution of customer concerns
- Maintain up-to-date knowledge of company products, services, and policies
- Build and maintain strong relationships with customers to promote customer loyalty
- Assist with inventory management and product pricing
- Participate in training programs to continuously improve customer service skills and product knowledge
- Meet and exceed customer satisfaction goals and metrics
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office and data entry
- Detail-oriented and able to multi-task in a fast-paced environment
- Availability to work flexible hours, including evenings and weekends
We offer competitive pay and benefits for both full time and part time positions. If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for our Customer Service Representative position today!