Part-Time Collections Specialist

Position: Part-Time Collections Specialist

Location: Voorhees, NJ

Employment Type: Contract-to-hire, 16-24 Hours/Week

Pay Rate: $20 - $22 / Hour

Start Date: Immediate

About the Opportunity

We are seeking a skilled Collections Specialist to join our Accounting team at our Voorhees, NJ headquarters. This contract role offers an opportunity to make an impact in a collaborative environment, working with a dedicated team to manage B2B collections and support financial operations.

What You’ll Do

• Review customer aging reports to identify and address overdue or delinquent accounts.
• Engage with clients via email and phone to resolve outstanding balances, collaborating with internal teams (e.g., sales) as needed.
• Lead weekly meetings to discuss key delinquent accounts.
• Maintain accurate records of all communications and actions.
• Track payment deadlines and issue timely reminders.
• Investigate and resolve billing disputes, errors, or partial payments.
• Monitor accounts daily and update status records.
• Provide backup support for processing cash receipts (e.g., lockbox, ACH, wires).
• Assist with generating customer statements and invoices (reviewed before distribution).
• Coordinate with external collection agencies or legal counsel when necessary.
• Support annual audits and provide ad-hoc analytical support or reporting.

What We’re Looking For

• Experience: 5–7 years in B2B collections (non-consumer debt, preferably in manufacturing, retail, or similar industries). Candidates with 2–3 years of strong experience may be considered.
• Education: Preferred, but flexible.
• Skills:
  • Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, etc.).
  • Strong communication and organizational skills.
  • Ability to meet targets with a sense of urgency.
  • Proven ability to build and maintain customer relationships.
  • Comfort working independently and collaboratively in a team-oriented environment.
• Nice-to-Have: Experience in industries like retail or logistics, with a focus on B2B collections.

Why Join Us?

• Flexible Schedule: Hybrid work model (2 -3 days) with flexible hours (8–4 or 9–5).
• Collaborative Team: Work with a tight-knit Accounting team of 7, reporting to an experienced Accounting Manager.
• Growth Opportunity: Contribute to a fast-paced environment where your work directly impacts the organization’s success.
• Benefits: Dental, Vision, Medical, 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.