Part Time Auction Support Specialist (Manheim)

Cox Enterprises Inc

Ocoee, FL

JOB DETAILS
SKILLS
Call Center Operations, Communication Skills, Customer Service Operations, Customer/Client Research, Data Entry, Data Quality, Depth Perception, High School Diploma, IBM AS-400 Server, Sales, Salesforce.com
LOCATION
Ocoee, FL
POSTED
30+ days ago

Company

Job Family Group

Job Profile

Management Level

Flexible Work Option

Travel %

Work Shift

Compensation

Job Description

Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule)

Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. • Work with auctioneer virtually to verify system information accurately represents vehicle. • Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. • Operate monitor virtually, work with auctioneer to review Simulcast bids. • Provide arbitration and other vehicle announcements to support auctioneer. • Call and E-mail on late titles • Utilize salesforce for title absent support • In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems). • Other duties as assigned.

Minimum Qualifications:

• High School Diploma/GED • Generally, less than 2 years of experience • Effective communication skills required. • Must possess good problem-solving and organizational skills. • Ability to remain focused and composed during fast-paced sale-day activities. • Regularly required to stand, walk, reach, talk and hear. • Ability to lift 1-10 pounds. • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

Drug Testing

Benefits

About Us

About the Company

C

Cox Enterprises Inc