Part Time Associate Patient Care Coordinator at UnitedHealth Group
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Part Time Associate Patient Care Coordinator
Mukwonago Wisconsin
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Part Time Associate Patient Care Coordinator
Requisition number 2306214
Job category Healthcare Delivery
Primary location Mukwonago WI
Date posted 04082026
Overtime status Non-exempt
Travel No
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2000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Explore opportunities with Optum in strategic partnership with ProHealth Care.
ProHealth Care is proud to be a leader in health care services serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills compassion and innovation. Be part of a collaborative environment that strives for excellence nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behindCaring. Connecting. Growing together.
Location 240 Maple Ave. Mukwonago WI.
Primary Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing upholding excellent customer service
Handles confidential information appropriately by protecting and disclosing information to only those authorized
Prioritizes by assessing and analyzing information to identify immediate emergency needs
Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians
Enters and updates patient demographic and financial information ensuring the patient is fully registered as early in the process as possible
Obtains appropriate applications and forms confirming signatures are on file. Photocopies scans documents as needed
Provides patients with financial responsibility information and collects patient liabilities documents amount in the appropriate fields and balances the cash box daily
Works with partnering departments Financial Counseling Scheduling Financial Clearance and clinical areas to ensure all aspects of the patients encounter are completed as needed
Provides wayfinding instructions and assists with hospital information as requested
Meets or exceeds audit accuracy standards. Works worklists and error reports timely and proactively seeks assistance to resolve as needed
May perform other duties upon request
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.