Part-Time Adult Education Office Assistant - Grant Funded

Job Title

This role serves as the primary point of contact between Adult Education and the general public.

Location

Green Bay

Standard Hours

Between 8:00 AM - 6:00 PM Monday thru Thursday and 8:00 AM - 4:00 PM on Friday. Flexibility required to include other hours, as necessary.

Starting Rate of Pay

$20.69 per hour

Position Summary

This role handles daily office tasks, provides faculty support, and delivers high-quality customer service to students and the public. The role requires proficiency in data entry across multiple platforms.

Essential Functions

• Greet internal and external customers, in person or via phone and email. Serve as the liaison between the customer and the appropriate individual regarding GED®/HSED, English Language Learner (ELL), and Career Pathways Bridge (CPB) programming.
• Act as resource person for faculty, administration and staff. Assist with classroom access, printing, supplies, room scheduling, etc.
• Efficiently manage administrative tasks and support daily operations with minimal supervision.
• Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft or supervisor's direction.
• Manage text campaigns to students including the development of messages, sending messages, and responding and taking action based on responses from students.
• Serve in a cross-functional capacity to assist and support all Adult Education staff, faculty, and administration.
• Coordinate and communicate with all other office staff to ensure in constant sharing of information and quality of service to customers.
• Enter and maintain accurate student data such as enrollments, attendance, test scores, etc. in the client reporting system for GED®/HSED and ELL programming.
• Monitor and track students by entering intakes and exits in the client reporting system.
• All other duties and projects as assigned

Minimum Qualifications and Work Experience

• Minimum of 1 years working in an office environment.
• Proficient with Microsoft Word and Excel.
• Comfortable with Outlook calendars, tasks and basic email function.

**An equivalent combination of education and work experience may be considered.

Preferred Qualifications:

• Administrative Assistant or Office Assistant degree is preferred.

Physical Demands

• Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings
• Mobility: Ability to move around the campus to attend meetings and events
• Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.
• Visual and Auditory: Ability to read documents and communicate effectively with students and staff.
• Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Work Authorization

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Nondiscrimination Statement

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories.