Paralegals and Legal Assistants

About US-
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Titles: Paralegals and Legal Assistants
Duration:  Contract
Location: Albany, NY (12257)
Shift Timings: Mon-Fri (9am to 5pm)
Pay: USD 25/hr – USD 30/hr

Position summary:
Paralegal responsible for screening and evaluating External Appeal applications under Insurance Law and the Federal No Surprises Act, investigating complaints, and requesting necessary documentation. Serves as a liaison between consumers and financial entities while maintaining accurate, organized electronic case files.
 
Key Responsibilities:

• Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request as necessary information from appropriate party and respond to questions about the process. Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy.
• Request necessary information from appropriate party and communicate findings when the investigation is complete.
• Client will train the paralegal on the internal process and applicable Laws, applicants must have excellent written and verbal communication skills.
• Screen requests for External Appeals in accordance with the Federal No Surprise Act.
• Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols.
• Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.
• Keep electronic case files updated, complete and organized.

 
Certification:

• Paralegal Certificate

 
Application Process
Resume Review
Initial discussion
Video Screening
Client Interview
 
Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies.
Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.