Packaged Gases Customer Service Representative - Des Moines, IA

Matheson Tri-Gas

Des Moines, IA

JOB DETAILS
SKILLS
Calendar Management, Campaigns, Customer Satisfaction, Customer Support/Service, Customer/Client Research, High School Diploma, Marketing, Product Management, Product Merchandising, Resolve Customer Issues, Sales, Sales Campaigns, Sales Management, Warehousing
LOCATION
Des Moines, IA
POSTED
2 days ago

Customer Service Representative for Packaged Gases responsible for managing sales campaigns to schedule appointments, provide quotes, and follow up with customers to boost sales and customer satisfaction.

Key duties include placing outbound calls, coordinating with sales teams, assessing customer needs, and addressing concerns through surveys.

Additional responsibilities involve restocking and organizing merchandise, managing product requests, assisting in warehouse tasks, maintaining showroom cleanliness, and tracking campaign results.

Supports inbound customer service as needed and ensures safety protocols are followed.

Requires a high school diploma or prior experience in sales, marketing, or customer service. Must have excellent customer service skills and the ability to work independently.

About the Company

M

Matheson Tri-Gas