P.I.C (Person In Charge)

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Purpose

The Person in Charge (PIC) is responsible for overseeing store operations during assigned shifts and ensuring the store operates safely, efficiently, and in accordance with company standards. The PIC serves as the acting leader when designated by store management and is responsible for supporting customer service, employee supervision, operational execution, and compliance with company policies and procedures.

Key Responsibilities Store Leadership

• Serve as the leader on duty during assigned shifts.
• Support store management in executing daily operational objectives.
• Direct and coordinate activities of store employees to ensure efficient operations.
• Communicate company priorities and operational expectations to team members.
• Provide coaching, guidance, and support to employees as needed.

Customer Service

• Ensure exceptional customer service is provided throughout the store.
• Respond to customer concerns, complaints, and special requests in a professional manner.
• Assist in resolving customer issues and service recovery situations.
• Promote a positive shopping experience for all customers.

Operational Execution

• Monitor overall store conditions, including cleanliness, organization, merchandising, and safety.
• Ensure departments are properly staffed and operating effectively.
• Verify completion of assigned tasks, stocking activities, and operational routines.
• Support opening, closing, and shift transition procedures.

Safety & Compliance

• Maintain compliance with company policies, food safety standards, and regulatory requirements.
• Ensure a safe working and shopping environment.
• Address safety concerns immediately and report incidents appropriately.
• Support loss prevention efforts and security procedures.

Cash Handling & Store Security

• Oversee cash-handling procedures and register accountability during assigned shifts.
• Monitor safe counts, till audits, and other cash-control processes as required.
• Ensure proper execution of opening and closing security procedures.
• Protect company assets through adherence to operational controls.

Team Support

• Assist department managers and supervisors in daily operations.
• Provide direction and support to employees across multiple departments.
• Help train new employees on operational procedures and customer service expectations.
• Promote teamwork and collaboration throughout the store.

Communication

• Communicate important operational information to store leadership.
• Document significant operational issues, customer concerns, and incidents.
• Participate in shift handoff communication to ensure continuity of operations.
• Support execution of company initiatives and store action plans.

Our Values - Click below to view video: ACI Values

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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