Accounting, Adobe Acrobat, Customer Support/Service, High School Diploma, Housekeeping/Cleaning, Lift/Move 25 Pounds, Mail Processing, Microsoft Office, Physical Demands, Telephone Skills
Overview
This position is located at the historic Grant Street Inn. The Overnight Hospitality Clerk at Grant Street Inn is the first point of contact responsible for greeting guests, providing information, communications, scheduling, and overnight monitoring of the property.
Responsibilities
Overnight Part Time Schedule: 20 hours
Friday/Saturday: 11:00 pm - 9:00 am
- Greet guests and patrons as they arrive• Check in customers, verify guests'' payment method and provide guests with directions to their room• Take reservations, keep accurate account of schedule• Communicate w/housekeeping on check in/outs• Receive and relay incoming, outgoing and internal phone calls• Process incoming and outgoing mail• Manage accurate accounting of all rooms• Answer queries regarding the Inn''s services and amenities and local happenings• Maintain the front desk with a professional appearance
- -Must be comfortable working independently in an overnight setting
Qualifications
- High School Diploma or equivalent required• Previous customer service experience• Proficiency in Microsoft Office software & Adobe PDF• Hospitality experience preferred• Knowledge of local area preferred
Physical Requirements:
- Works under general office environmental conditions• Sitting for extended periods of time, utilizes close visual acuity for working with computers, etc.• Occasionally required to stand, climb stairs, walk, stoop, kneel, bend, or crouch• Ability to lift up to 25 lbs occasionally