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Overnight Customer Service Scheduling Coordinator

KRE Security

Lenhartsville, PA

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Call Center Operations, Communication Skills, Conflict Resolution, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Google Apps, Microsoft Outlook, Multitasking, Operational Communications, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Record Keeping, Staff Requirements, Team Player, Time Management, Training/Teaching
LOCATION
Lenhartsville, PA
POSTED
8 days ago
Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Scheduling Coordinator – Customer Service & Operations Support
Part-Time | Overnight Shift | In-Office | KRE Security, LLC
Location: 16600 Pottsville Pike, Hamburg, PA 19526
Schedule: Friday & Saturday | 10:00 PM – 6:00 AM


KRE Security, LLC is seeking a dependable, organized, and customer-focused Scheduling Coordinator to join our overnight operations team in Hamburg, PA.


This position is ideal for someone who works well independently, stays calm under pressure, and thrives in a fast-paced environment. The overnight Scheduling Coordinator plays a critical role in supporting field operations, coordinating staffing coverage, and serving as a key point of contact for employees and supervisors during overnight hours.


If you are detail-oriented, professional, and enjoy problem-solving while keeping operations running smoothly, we encourage you to apply.


What You’ll Do
  • Communicate professionally with employees, supervisors, and management throughout the overnight shift
  • Create, manage, and adjust employee schedules across multiple client locations
  • Respond quickly and effectively to call-offs, shift changes, and urgent staffing needs
  • Coordinate coverage for open shifts and last-minute scheduling changes
  • Handle incoming phone calls, emails, and scheduling updates with professionalism and accuracy
  • Support employees with scheduling questions and conflict resolution
  • Maintain accurate scheduling records using company systems and databases
  • Use Microsoft 365, Outlook, and Google Workspace to manage daily operations and communication
  • Work closely with management and Recruiting to support operational staffing needs
  • Handle sensitive employee information with professionalism and confidentiality
What We’re Looking For
  • Strong communication and customer service skills
  • Professional, dependable, and solution-oriented attitude
  • Ability to multitask and stay organized in a fast-moving environment
  • Comfortable handling multiple calls, emails, and scheduling adjustments during overnight hours
  • Strong attention to detail and time management skills
  • Ability to remain calm and professional under pressure
  • Dependable attendance and strong work ethic
  • Ability to work independently while also supporting a team environment
  • Experience in scheduling, dispatching, customer service, administrative support, call center operations, hospitality, or workforce coordination preferred
  • Proficiency with Microsoft 365, Outlook, and Google applications
  • Ability to work on-site in our Hamburg, PA office
Compensation & Benefits
  • Starting Pay: $20.00 per hour
  • Pay Increases: Raises at 6 months and 1 year, plus a 3% annual increase thereafter
  • Paid Time Off: 1 week of PTO after a 60-day probationary period
  • Benefits Available: Medical, dental, and vision coverage after probationary period
  • Consistent overnight weekend schedule with opportunities for long-term growth
Why Join KRE Security?


At KRE Security, LLC, our Scheduling Coordinators are a vital part of our operations team. We value professionalism, teamwork, communication, and creating a supportive workplace where employees are respected and set up for success.


This role is a great fit for someone who enjoys staying busy, solving problems, supporting employees, and being part of a team where your work makes a direct impact every shift.


Apply today and grow your career with KRE Security, LLC.


About the Company

K

KRE Security