The Overnight Closer (Member Services Representative) creates a positive member experience by delivering exceptional customer service to members, prospects, and guests.
They handle front desk duties such as greeting visitors, answering phones, checking in members, signing up new members, and providing tours.
Additionally, they update member accounts, address questions or concerns, maintain club cleanliness, close the shift, and prepare bank deposits.
Qualifications include a customer service background, basic computer skills, a passion for fitness, punctuality, and a positive attitude.
Physical demands involve standing, walking, talking, and occasionally lifting up to 50 lbs. The role requires working overnight shifts.
This position offers an opportunity to make a difference in people's lives within a fast-growing fitness environment focused on a judgment-free zone.