Customer Experience, Customer Relations, Customer Support/Service, Field Sales, Gaming, Leadership, Marketing, Organizational Skills, Record Keeping, Records Management, Sales, Sales Campaigns, Sales Pipeline
Join Next Horizon Group, a sales and marketing firm, as an Outside Sales Representative to pioneer AT&T Fiber in Wilkes-Barre and Scranton. You’ll lead sales campaigns that bring next-gen internet, connecting our customers with the speed and reliability of fiber. The Outside Sales Representative helps customers experience the future of connectivity, one home at a time.
As an Outside Sales Representative, you are the face of an upgrade, focusing exclusively on AT&T Fiber. You will interact with our customers, using a sales style to find out where their current provider is falling short. By offering a solid solution, the Outside Sales Representative ensures that every sales call is handled with care and every new sign-up is a long-term win.
Core Functions of the Outside Sales Representative
- Engage with our customers to introduce AT&T Fiber through friendly, in‑person sales conversations that build trust quickly.
- Identify each customer's internet frustrations and daily usage patterns to recommend the most suitable AT&T Fiber plan.
- Present AT&T Fiber benefits in simple, relatable terms that help customers understand how faster speeds improve work, streaming, and gaming.
- Assist customers with sales and enrollment by offering clear explanations and ensuring a smooth, positive experience from start to finish.
- Keep detailed sales records of customer conversations and follow‑ups to support consistent, organized pipeline management.
- Communicate sales trends and customer preferences to leadership to help optimize outreach strategy and team performance.
Preferred Skills for an Outside Sales Representative
- Persuasively uncovers internet pain points and positions AT&T Fiber as the solution
- Adjusts communication style to match homeowner personalities
- Efficiently manages routes and records to sustain pipeline flow
- Thrives with energy and discipline to hit sales goals