Business Analysis, Cellular Telephone, Communication Skills, Competitive Analysis/Strategy, Customer Relationship Management (CRM) Systems, Customer Support/Service, Field Sales, HVAC, Java RMI (Remote Method Invocation), Laptop PC, Leadership, Literacy, Maintenance Services, Multitasking, Order Delivery, Organizational Skills, Plumbing, Problem Solving Skills, Regional Sales, Residential Construction, Sales, Sales Communications, Sales Management, Sales Strategy, Sales Support, Salesforce.com, Strategic Planning, Time Management, Vendor/Supplier Relations