Outside Sales Representative

As the front lines of our Sales team, you will roll up your sleeves and lead the charge for new business development to grow our business, both for the short and long term. You will identify opportunities, qualify leads, convert prospects into customers, and expand our business. You will generate and handle inbound leads while creating outbound demand and opportunities that culminate in new revenue for our company. You will grow the business for our Maintenance Division while continuing to support our Construction Division. You will also be the key contributor in the continued refinement and deployment of our strategic marketing plan, sales strategies, customer relations, and new business acquisition processes.

$65,000 - $110,000 OTE

• Drive new business from generating leads to customer acquisition through effective pipeline management with a focus on securing repeat business.
• Research, identify, and qualify sales opportunities, create and send proposals, and then diligently follow up to secure the sale.
• Coordinate seamless new customer handoffs with operations and administrative teams.
• Align sales efforts with overall business objectives to ensure a cohesive company-wide approach.
• Assess performance, identify trends, and evaluate the effectiveness of prospecting and sales strategies. Optimize sales techniques and drive continuous improvement.
• Foster strong and long-lasting relationships with existing clients to promote repeat business and referrals. Address customer inquiries, concerns, and complaints promptly and professionally, ensuring a high level of customer satisfaction throughout the customer lifecycle.
• Develop and use marketing resources, as required, to support lead generation and/or branding.
• Participate in networking events to enhance prospecting efforts.
• Prioritize and manage own time and efforts to ensure goals are met or exceeded.
• Quickly become an expert in our solutions and value proposition to move-in cleaning, janitorial cleaning, general labor, and construction final cleaning.
• Rapidly internalize our sales process, service offerings, and proposal skills.
• Manage and update the CRM with accurate and timely data regarding leads, opportunities, communications, and activities.
• Utilize sales data and metrics and leverage the team and resources available to operate at peak performance.
• Champion our company values and culture internally and externally.

Required 

• Proven winner in sales with exceptional customer communication skills.
• Experienced closer with a hunter mentality who is not deterred by rejection.
• Detail-focused, self-starter that gets things done.
• Well-versed in the revenue generation lifecycle from marketing and sales to operations and client success.
• Adept at identifying sales opportunities and highly motivated to convert them into new business. 
• Strong written and verbal communication skills with exceptional interpersonal skills.
• Relentless in working the phone and follow-up processes to win jobs.
• Efficient and effective in a short sales cycle and patient and persistent in a long sales cycle.
• Devoted to lifelong professional development and embraces learning and process improvement. 
• Technologically savvy; able to learn and utilize software and systems quickly.
• Able to work out of our Anaheim office and in the field daily throughout Orange County and the surrounding areas.
• Flexible with a can-do positive attitude.

Preferred

• 3-5 years of Outside Sales and/or Business Development experience. 
• Experience and/or passion for construction, real estate, engineering, and/or commercial cleaning industries.
• Experience producing estimates and/or proposals for property managers and facility managers.
• Bachelor’s degree in Business or Marketing.

Desired

• Sales and/or Sales Management training and/or certification.
• Experience selling commercial cleaning or similar services within the construction, real estate, and/or engineering industries.
• Bilingual in English and Spanish.

At Pacific Coast Cleaning, Inc., we’ve built our company around the most vital issues within the building industry, paired with exceptional customer service. Since our inception in 2002, we have provided professional, full-service cleaning services to an array of clients.

Over the past decade, we’ve developed sparkling relationships with clients by enhancing the appearance, viability, longevity, and overall value of their properties – while always delivering on schedule.

From post-construction cleanup to janitorial services and more, we deliver reliable, affordable, and professional cleaning services. We’re always seeking to partner with new clients who share a common commitment to excellence and professional business practices.

We pride ourselves on maintaining a spotless reputation for quality, performance, and service. We are driven to empower all clients to look, feel, and perform their very best.