Outside Operations Lead

Outside Operations Lead

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Outside Operations Lead at NRG Park in Houston, Texas. NRG Park is a premier facility with four major venues within one complex, including NRG Center, NRG Stadium (home of the Houston Texans and the Houston Livestock Show & Rodeo), NRG Astrodome, and NRG Arena. This position serves as a frontline operations leader, supporting event execution across the park. Under the direction of Outside Operations Coordinators and Managers, the Outside Operations Lead assists with supervising staff, coordinating event setup and breakdown, and ensuring safe and efficient operations during events. This role provides hands-on leadership experience and exposure to large-scale events in a fast-paced environment, with opportunities for growth within operations. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules and policies are adhered to.

Essential Duties and Responsibilities

Include the following:

• Lead and support event setup and breakdown activities, including traffic flow setup, signage placement, and barrier installations.
• Communicate event information and expectations to assigned staff and assist with day-to-day supervision.
• Serve as a lead presence in parking lots and exterior areas during assigned events.
• Assist with coordinating labor to ensure efficient and effective event execution.
• Oversee preparation, placement, and organization of vehicle and pedestrian directional signage.
• Ensure all equipment and setups meet NRG Park safety and operational standards.
• Assist with setting up, transport, programming, and maintenance of digital message signs (DMS).
• Support the maintenance and accountability of equipment, tools, and materials used in Outside Operations.
• Operate equipment such as golf carts and assist with equipment handling as needed.
• Participate in team meetings and communicate operational updates.
• Perform other duties as assigned.

Supervisory Responsibilities

Support supervisory activities in accordance with company policies and applicable laws. Responsibilities may include assisting with training staff, assigning tasks, and monitoring performance during events, and addressing operational issues as they arise.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work effectively in a team-oriented, fast-paced event environment.
• Strong communication skills with the ability to follow oral and written instructions.
• Ability to exercise judgment and initiative while supporting leadership staff.
• Ability to manage multiple tasks and adapt to changing events' needs.
• Strong organizational skills and customer service mindset.

Education and/or Experience

High School Diploma or GED required. Previous experience in event operations, logistics, parking operations, facilities, construction, or a related field is preferred. Prior experience leading small teams or coordinating tasks is a plus.

Skills and Abilities

Work effectively under pressure and/or stringent schedule and produce accurate results. Remain flexible and adjust to situations as they occur. Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends, and holidays.

Computer Skills

Basic proficiency in Windows, Microsoft Word, Excel, Email, and Internet applications. Familiarity with parking systems or signage programs is a plus.

Other Qualifications

Must be licensed to operate a motor vehicle in the United States. Ability to operate or learn to operate equipment such as forklifts, scissor lifts, and boom lifts.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. Position is routinely required to work outdoors and is exposed to the elements (heat, rain, etc.) The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.