Outreach Worker, Violence Interruption - Cloverleaf

Harris County Texas

Houston, TX

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Case Management, Communication Skills, Community Health, Community Programs, Compensation and Benefits, Conflict Resolution, Crisis Intervention, Customer Support/Service, Data Analysis, Data Collection, Diversity, Documentation, Driver's License, Emergency Services, Employee Assistance Plan, Employee Benefits, English Language, Flexible Spending Accounts, Health Education, Health Plan, Health Science, Healthcare, High School Diploma, Hospital, Insurance, Interpersonal Skills, Life Insurance, Link Building, Maintain Compliance, Mentoring, Multilingual, Needs Assessment, People Management, Policy Development, Presentation/Verbal Skills, Public Health, Quovadx QDX Integrator (fka Cloverleaf), Record Keeping, Regulations, Risk, Safety/Work Safety, Spanish Language, Strategic Planning
LOCATION
Houston, TX
POSTED
2 days ago

Outreach Worker, Violence Interruption - Cloverleaf

Salary

Depends on Qualifications

Location

Houston, TX

Job Type

Regular Full-time

Job Number

16846

Department

Public Health Services

Division

Community Health & Violence Prevention Services

Opening Date

06/24/2026

Closing Date

8/31/2026 11:59 PM Central

  • Description
  • Benefits
  • Questions

Position Description

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Our Values:

HCPH embraces a foundation of progressive work anchored by the department's cornerstone values guiding our work to improve the community's health and well-being.

  • Transparency - We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.
  • Integrity - Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.
  • Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.
  • Impact - We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.
  • Collaboration - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

Position Overview:

Under the Direction of the Community Health and Violence Prevention Services Division, the Outreach Worker, Violence Interruption will work closely with a portfolio of participants who have been directly or secondarily affected by violence to provide emergency support services case management, crisis intervention, support and advocacy. The Outreach Worker will intervene and mediate conflicts, provide mentorship for participants and connect participants to services that address their individual unique needs, develop relationships with partner organizations and building networks for linkage, provide referrals to partner organizations for domestic violence, intimate partner shootings and/or homicides, and other services related to violent incidents and/or address the root causes of violence. The Outreach Worker will play a critical role in helping community members understand patterns of violence and provide emotional and trauma informed support to victims, perpetrators, their families, and community members. The Outreach Worker must be a credible messenger with established relationships in the target communities of the Greater OST/South Union and Cloverleaf with individuals at the highest risk to be involved in violent incidents.

Duties & Responsibilities:

  • Mentorship & Support: Provides guidance, mentorship, and essential support services to individuals at high risk of becoming either perpetrators or victims of violence.
  • Case Management: Delivers direct case management services, offering emergency support to individuals and families affected by incidents of violence.
  • Crisis Response: Provide immediate crisis response to victims, perpetrators, and their families after an incident of violence, responding to the community and hospitals to provide immediate supportive services.
  • Victim Advocacy & Support: Provides advocacy and comprehensive support to victims of violence and their families through home visits, phone calls, justice advocacy, and referrals to additional support services.
  • Documentation: Accurately documents all client contacts and services provided, including interactions prior to contacts, while assisting the Program Manager with daily, weekly, and monthly data collection to ensure compliance with required reporting standards.
  • Referrals: Facilitates referrals to partner organizations specializing in domestic violence, intimate partner shootings, or homicides, ensuring individuals receive tailored support.
  • Community Engagement: Organizes and leads educational forums, family and group support sessions, and various community-based events to raise awareness and provide assistance.
  • Safety Support: Collaborates with participants to identify safety concerns, develop long-term safety plans, and offer ongoing support for their well-being.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education:

  • High school diploma or GED, or the ability to obtain within 12 months of hire date.

Experience:

  • At least six (6) months of experience working with high-risk individuals of diverse backgrounds.
  • Must be considered a credible messenger/trusted resident in the Cloverleaf area (77015).
  • No pending criminal cases.

Certifications/Licenses:

  • Valid Texas Drivers License (upon hire), good driving record, and vehicle insurance.

Knowledge, Skills and Abilities:

  • Knowledge of the challenges faced by at-risk individuals, including street-involved youth and young adults, and the ability to develop personalized plans addressing trauma and its effects.
  • Proficient in documenting case notes and maintaining accurate records of services provided to clients.
  • Knowledge of crisis intervention techniques and the ability to apply them effectively in high-pressure situations
  • Knowledge of the specific communities within unincorporated Harris County, particularly those with histories of violence, with established credibility in areas the areas of Cloverleaf.
  • High-level interpersonal skills, with strong conflict resolution abilities, and an aptitude for effective verbal and written communication.
  • Ability to effectively engage and communicate with individuals from various ethnic, economic, and educational backgrounds, both as clients and colleagues.
  • Ability to cultivate and maintain strong, professional relationships with service providers and partner organizations to ensure continuity of care.

Core Competencies:

  • Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
  • Communication Skills: This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
  • Health Advancement Skills: This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
  • Community Partnership Skills: This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
  • Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Languages:

  • Bilingual (English/Spanish) preferred

General Information

Position Type and Typical Hours of Work:

  • This is a full-time position.
  • Monday - Friday 11:00 AM - 8:00 PM; however, hours will vary and include nights and weekends, and holidays depending on the activities and events participation in department and division events.

Work Environment:

  • The Harris County Public Health Community Health and Violence Prevention Services Division is a drug-free and safe workplace.
  • This position primarily operates in the field, driving your own vehicle, with occasional days in a professional office environment.
  • It requires flexibility, adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions.

Physical Demands:

  • This role requires the ability to lift, carry, push and pull up to twenty (20) pounds.

Work Location:

  • Harris County Public Health: Community Health & Violence Prevention Division - 1111 Fannin Street Houston, Texas 77002.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance
  • Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account

Paid Time Off (PTO)

  • Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
  • Eleven (11) County-observed holidays
  • One (1) floating holiday per year
  • Paid Parental Leave*
  • Sick Leave

Retirement Savings Benefit

  • 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

  • Professional learning & development opportunities
  • Retirement pension (TCDRS defined benefit plan)
  • Flexible work schedule*
  • METRO RideSponsor Program*
  • Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position?

  • High School or Equivalent
  • Associates Degree
  • Bachelors Degree
  • Masters Degree or higher
  • I do not have a High School diploma or Equivalent but will obtain within 12 months of hire date.

02

Which of the following best describes your verifiable experience in working with high-risk individuals of diverse backgrounds. (To be considered, the qualifying experience must be documented in your applications employment history)

  • Less than 6 months
  • 6 months or more.
  • I do not have this experience.

03

Please provide details about your verifiable experience in working with high-risk individuals of diverse backgrounds. DO NOT USE "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your applications employment history) Please include your (a) roles, (b) types of organizations, (c) scope of duties and responsibilities, (d) employment dates (ex. MM/YYYY to MM/YYYY). If you do not have this experience, please type "None" in the space provided.

04

Are you considered a credible messenger or trusted resident in the Cloverleaf (77015) area?

  • Yes
  • No

05

Please describe how you are considered a credible messenger or trusted resident in Cloverleaf (77015). Include your connections, and/or involvement. (To be considered, the qualifying experience must be documented in your applications employment history.)

06

This role requires a Valid Drivers License (Texas upon hire). Do you have a Valid Drivers License?

  • I have a valid Texas driver's license.
  • I have a valid driver's license from another state but can obtain a Texas license upon hire.
  • I do not have a valid driver's license.

07

Are you bilingual in English and Spanish? If yes, what is your level of proficiency in Spanish?

  • Yes, I am fluent in Spanish (speaking, reading, and writing).
  • Yes, I am proficient in conversational Spanish only.
  • Yes, I have basic knowledge of Spanish.
  • No, I am not bilingual in English and Spanish.

08

Please acknowledge your understanding of the following requirement: This position requires candidates have no pending criminal cases.

  • Yes, I understand this requirement.

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx

About the Company

H

Harris County Texas