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Outreach Worker, Hospital Violence Interruption Program
Salary Depends on QualificationsLocation: Houston, TX
Job Type: Regular Full-time
Job Number: 16249
Department: Public Health Services
Division: Community Health & Violence Prevention Services
Opening Date: 02/10/2026
Closing Date: 4/10/2026 11:59 PM Central
Position Description
If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.
About Harris County Public Health
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview
Under the direction of the office of Community Health and Violence Prevention Services Division, the Hospital Violence Interruption Program (HVIP) Outreach Worker will respond to participating area hospitals to provide support, case management, crisis intervention, and advocacy to gunshot, stabbing and/or aggravated assault victims. The HVIP Outreach Worker will intervene and mediate conflicts and connect participants to services that address their unique needs. The HVIP Outreach Worker will form relationships with partner organizations and secure linkages to partner organizations for domestic violence, intimate partner shootings and/or homicides, and other services related to violent incidents and / or address the root causes of violence. The Outreach Worker will play a critical role in helping hospital victims and community members understand patterns of violence and provide emotional and trauma informed support to victims, perpetrators, and their families. The Outreach Worker must be a credible messenger with established relationships in the target communities.
Duties & Responsibilities
- Provide support and services for gunshot, stabbing, and aggravated assault victims at participating hospitals; this includes individuals at the highest risk of being perpetrators of violence and their family members. This may involve coordinating efforts with the Community Violence Interruption team(s).
- Provide direct case management and emergency support services to individuals, and their families involved in instances of violence; including assistance in completing paperwork and forms related to victims' compensation.
- Work closely with hospital staff and help victims and families understand discharge information and follow-up appointments.
- Provide immediate crisis response to victims, perpetrators, and their families after a shooting or homicide, responding to the participating hospitals and target communities to provide immediate supportive services; working closely with the Community Violence Interruption Outreach team(s), as needed.
- Provide support and advocacy to the victims of violence and their families through hospital visits, home visits, phone calls, justice advocacy, and referrals to other support organizations. Coordinate and facilitate educational forums, family and group support sessions, trainings and other gatherings and develop relationships with partner organizations and build "warm referral" network for linkages.
- Participate in the necessary trainings and conduct workshops for the division, as needed.
- Daily documentation of client services and case management provided; assisting program supervisor and manager with data collection and required reporting.
- Work with participants to identify and address safety concerns and create plans for long-term safety and well-being.
Requirements
- Education: High school diploma or GED, or the ability to obtain within 12 months of hire date.
- Experience: At least six (6) months of experience working with high-risk individuals of diverse backgrounds.
- Certifications/Licenses: Valid Texas Drivers License (upon hire), good driving record, and vehicle insurance.
- Knowledge, Skills and Abilities: Experience supporting and working with high-risk individuals and street organization involved residents, developing individualized plans for high-risk community members, awareness of trauma reactions, experience working with people from various ethnic, economic, and educational backgrounds both as colleagues and as clients, experience documenting case notes, experience developing and retaining relationships with other service providers, high level of interpersonal skills and conflict resolution skills and ability to communicate effectively both verbally and in written form, crisis intervention training or knowledge, feels comfortable engaging with community-based services, knowledge of Harris County communities with histories of violence; credibility in Sunnyside, South Park, Greater OST/South Union, Cypress Station, and/or Cloverleaf areas in unincorporated Harris County.
Core Competencies
- Organizational Leadership: Understands the organizational mission, understands ethics and public good; is concerned with public trust, demonstrates respect for the opinions and beliefs of others.
- Collaboration: Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission, demonstrates a sense of responsibility for the success of the group, collaborates with others to improve quality and address needs.
- Innovation: Ability to adapt to change, interpersonal Abilities/Personal Characteristics: Treats others with courtesy, sensitivity, and respect, behaves in an honest, fair, and ethical manner, assesses and recognizes own strengths and weaknesses, uses sound judgment, self-motivated, organizes and maintains work environment to allow for maximum productivity, communicates clearly and effectively, both orally and in writing.
Preferred Qualifications
- Bilingual in English and Spanish. If yes, what is your level of proficiency in Spanish?
- Bilingual in English and Spanish: Yes, I am fluent in Spanish (speaking, reading, and writing). Yes, I am proficient in conversational Spanish only. Yes, I have basic knowledge of Spanish. No, I am not bilingual in English and Spanish.
Employer Information
Benefits
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions:
- Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave
- Sick Leave
- Retirement Savings Benefit
- 457 Deferred Compensation Plan
How to Apply
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net