Outreach Support Specialist

Department

LAB OUTREACH PROGRAM - 207012

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

Job Description

The Outreach Support Specialist establishes and maintains satisfactory working relationships with the Accessioning staff, Couriers, Phlebotomists and clients of Valley Health laboratories through telecommunication and timely resolution of requests and concerns, reviews physician orders to insure no tests were missed and all tests have been ordered correctly. The Outreach Support Specialist pays attention to detail and has the ability to work quickly and accurately; ability to prioritize work demands; ability to maintain a professional demeanor with patients, physicians and employees.

Education

High School Diploma or GED required

Qualifications

• Skill and proficiency in reading, writing, spelling, grammar and punctuation required
• Familiarity with CPT codes preferred
• Experience in clinical laboratory work required

FLSA Classification

Non-exempt

Physical Demands

6 A Customer Service

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.