Outreach Coordinator

The Staten Island Workforce1 Career Center is partnering with the Community Agency for Senior Citizens (CASC) to find qualified candidates for an Outreach Coordinator in Staten Island, NY. CASC assists Staten Islanders age 60 and older in living as independently as possible within the community. The organization works alongside older adults, respecting their right to make decisions for themselves, honoring their life experiences and heritage, and recognizing the importance of family, friends, and community in creating supportive environments for aging.

The Outreach Coordinator is responsible for increasing community awareness and engagement in the Caregiver Services Program through targeted outreach efforts. This role builds relationships with caregivers, community organizations, healthcare providers, faith-based organizations, and other stakeholders to connect caregivers with available services and resources. The Outreach Coordinator serves as a key liaison between the program and the community, helping identify underserved populations and strengthening referral networks throughout Staten Island.

This position is located in Staten Island, NY.

• Conduct outreach to caregivers, community organizations, healthcare providers, and other stakeholders
• Identify underserved and hard-to-reach caregivers and connect them to available services and resources
• Develop and implement outreach strategies to increase awareness of caregiver services
• Deliver presentations, workshops, and informational sessions on caregiving topics and available resources
• Attend community meetings, resource fairs, health fairs, and tabling events
• Build and maintain referral relationships with community partners, hospitals, clinics, elected officials, and community-based organizations
• Distribute outreach materials including newsletters, brochures, flyers, and digital content
• Utilize social media and other communication channels to promote program services
• Maintain records of outreach activities and track engagement outcomes
• Maintain an updated directory of community resources and referral contacts
• Ensure compliance with NYC Aging standards and program requirements
• Participate in required trainings and professional development opportunities
• Work occasional evenings and weekends as needed

• Bachelor's Degree in Social Work, Human Services, Public Health, Communications, or a related field required
• Minimum one year of experience working in aging services, caregiver services, community outreach, or a related field preferred
• Strong written and verbal communication skills
• Experience presenting to groups and engaging diverse audiences
• Strong networking and relationship-building skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience using social media for community engagement preferred
• Knowledge of Staten Island communities and resources preferred
• Bilingual ability is a plus
• Strong organizational and time-management skills
• Ability to work independently and manage multiple priorities
• Reliable transportation and personal vehicle required for work-related travel
• Ability to work effectively with individuals from diverse cultural and linguistic backgrounds