Outreach and Referral Coordinator

Welcome! Are you ready to begin a NewPath?

At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time.

Make an Impact as an Outreach and Referral Coordinator!

The NewPath Child & Family Solutions Outreach and Referral Coordinator is responsible for maintaining internal and external relationships to ensure timely and clinically appropriate placements into NewPath Child & Family Solutions. The referral coordinator is well versed on the intake parameters for each service line within the agency. This position is the main point of contact for all referrals and expected to review, collaborate with program leadership and respond in a timely manner.

Location:

NewPath Central Campus, 4721 Reading Rd. Cincinnati, OH 45237

Company Perks: Quick Reference

• Competitive Compensation
• Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance
• Career Growth in an Inclusive Company Culture
• 401(k) (4% automatic employer contribution - no required match)
• Paid Holidays, Vacation and Sick Days
• Employee Discounts & Partner Programs
• Tuition Reimbursement
• Employee Assistance Program
• Flex Spending Accounts
• Paid Family/Paternal Leave
• Legal Benefits Services
• Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered)
• Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing)
• Employee Discounts

What you'll be doing:

• Process referrals received by program.
• Prioritize referrals to promptly get care for clients.
• Cultivate and manage referral partner relationships allowing for streamlined communication.
• Support clients throughout the referral process.
• Provide ongoing communication and support to ensure successful outcomes.
• Collaborate with internal teams and external stakeholders.
• Optimize and grow client referrals.
• Provide follow-up support to ensure successful referrals.
• Identify new potential partners based on referral trends and patterns.

Qualifications:

• Highschool Diploma/GED required; Associates/Bachelors in relevant field preferred.
• 1-3 years' experience in Administrative, Healthcare or Community Health setting.
• Excellent customer service skills to interact with clients, families and internal/external stakeholders.
• Strong communication and engagement skills.
• Strong organizational and time management abilities.
• Ability to interact in a positive manner with families and children.
• Excellent computer skills including knowledge of Microsoft Office.
• Must have a valid driver's license, and proof of current auto insurance with no more than 5 points on your MVR.
• Must be able to pass a criminal background check.

NewPath Child & Family Solutions, an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are unable to apply online due to a disability or have a special need that requires accommodation, please let us know by contacting Human Resources at HRCareers@newpath.org.