Cargo/Freight, Coaching, Communication Skills, Computer Skills, Corporate Compliance, Corporate Policies, Cost Control, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Government Regulations, Hazardous Materials/Substances, IBM AS-400 Server, Identify Issues, Microsoft Office, Multitasking, Operations Management, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Safety Process, Trucking, Vision Plan, Writing Skills
Shift: 3:00 PM - 12:00 AM (schedule subject to change based on operational needs).
Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?
The Outbound Supervisor's role is to provide the highest level of front-line customer service to Oak Harbor Freight Lines internal and external customers.
Benefits:
- Comprehensive medical, dental, and vision insurance with multiple plan options to fit your needs:
- Employee-only coverage costs up to 2% of gross income.
- Family coverage costs up to 4% of gross income.
- 401(k) - 100% match up to 5% of the employee's contribution.
- PTO - Accrue 80 hours within the first 11 months.
- Holiday pay after 90 days.
Essential Duties and Responsibilities:
- Lead, guide, and direct dock employees as needed, including setting targets, monitoring performance, and providing coaching and development to meet company standards.
- Hold regular safety and communication meetings with employees.
- Prepare daily dispatch paperwork, including hazmat documentation.
- Meet all assigned key performance indicators (KPIs).
- Communicate with leaders, dockworkers, and customer service teams to troubleshoot freight delays or exceptions.
- Review and revise schedules to increase efficiencies and reduce costs.
- Enforce understanding and compliance with all company policies and procedures, safety rules, and government regulations.
- Perform additional duties as assigned by the Operations Manager/Terminal Manager.
Experience, Skills, and Qualifications:
- Minimum of 2 years of experience in a cross-dock role (preferred).
- Ability to thrive in a fast-paced and challenging environment.
- Excellent verbal and written communication skills.
- Strong PC proficiency: experience with MS Office products required. AS400 experience is preferred but not required.
- Attention to detail and demonstrated ability to organize multiple priorities and projects.
- H.S. diploma or GED (preferred).
- Regular attendance is required.
http://www.oakharborbenefits.com/full-time-regular-employees.html
Oak Harbor Freight Lines is an equal opportunity employer.
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OAK HARBOR FREIGHT LINES, INC.