Outbound CSR/Back Up Dispatcher
Plumbing Masters
Phoenix, AZ
Are you great at talking to people?
Do you enjoy solving problems on the fly?
Want to be part of a team that values integrity and teamwork?
Who We Are
Join our team at Plumbing Masters! We're a friendly group of professionals dedicated to providing top-notch service to our customers. Come be a part of something great!
What You’ll Be Doing
- Answering outbound calls and engaging with customers.
- Assisting with dispatch duties as needed.
- Maintaining a smooth schedule and ensuring all appointments are covered.
- Creating positive experiences for our customers from the very first call.
- Upholding our values of integrity, teamwork, and exceptional service.
The Hiring Process
We have a rigorous process for hiring, but move FAST for the right person. You could be hired in as little as 10 days! We've had lots of interest, so the first few steps are automated to make sure you can get considered quickly.
Don't worry—if you take the time to apply, we will respond to 100% of the applicants.
The process:
- Click apply and answer a few Who, What, When questions. (5 min)
- You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
- You'll get a text for a quick 1-way video question. (5 min)
- We'll send you a link to get scheduled for an in-person interview.
- You can easily be in for an interview within a couple days from right now.
What We’re Looking For
- Excellent communication skills.
- Strong problem-solving abilities.
- A team player with a positive attitude.
- Experience in customer service or dispatching is a plus.
Why Join Us
We offer a supportive team environment, opportunities for growth, and the chance to make a real impact. Plus, you'll enjoy great benefits and a friendly workplace!
Ready to join a team that truly values your contributions? Apply now and take the first step towards an exciting new opportunity with Plumbing Masters!