Pay Rate: $19/hr
Location: 5130 Parkway Plaza Boulevard, Charlotte, NC 28217
Schedule: Monday – Friday, 9:00 AM – 5:30 PM
Duration: Contract to Hire
Hours per Week: 40 (8 hours/day)
We are seeking a Mailroom Clerk to support daily mail processing and package handling in a high-volume, production-oriented environment. This role is responsible for receiving, sorting, distributing, and preparing mail and packages, while ensuring adherence to strict Service Level Agreement (SLA) goals. The position also includes operating and maintaining mailroom equipment, processing payments, and supporting document imaging as needed.
Receive, scan, sort, and distribute incoming mail and packages (Priority, Certified, Express, UPS, FedEx).
Process payments, perform payment capture, and review rejects before mailing.
Operate mail sorting and opening equipment; perform routine maintenance and escalate service issues when needed.
Assist with Document Imaging/Scanning tasks as assigned.
Provide training and cross-training to colleagues when required.
Complete other mailroom or administrative duties as assigned.
Ability to meet physical demands: repetitive hand use, prolonged sitting/standing/walking, bending, twisting/turning, and lifting up to 30 lbs.
Experience working under strict deadlines in a fast-paced, production-oriented environment.
Must be at least 18 years old and able to pass both a criminal background check and an 8-panel drug screen.
Strong attention to detail, problem-solving skills, and ability to follow written and verbal instructions accurately.
Basic skills with telephone, computer, fax, and/or adding machine.
1–3 years of Lockbox or mailroom experience.
Familiarity with Lockbox/Mailroom equipment such as MPS40, Opex 150, Opex Falcon.
Candidate pay rate not to exceed $19/hr.
Successful completion of training (OJT or formal classroom) is required as a condition of assignment.
Position is 100% onsite at the Charlotte, NC location.
Hiring manager contact: Not open to supplier contact.