ABOUT SHERIDAN MEMORIAL HOSPITAL At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyomings stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospitals mission of excellence! Benefits Include: Medical, Dental, and Vision Insurance Low deductibles and out-of-pocket costs Coverage begins the month after you start. Tuition Assistance Available after one year of employment Retirement Match 6% match with full vesting after 3 years Generous PTO and Sick Time Employer-Paid Life Insurance Short-Term Disability Coverage Employee Assistance Program (EAP) Benefits and eligibility vary by position; exclusions may apply. JOB SUMMARY The Surgical Coordinator is responsible for the administrative coordination of all aspects of the surgical process within the outpatient orthopedic clinic. This position ensures the smooth scheduling, communication, and documentation of surgeries while providing exceptional customer service to patients. The Surgical Coordinator collaborates with surgeons, administrative staff, and other departments to ensure timely and accurate scheduling, insurance verification, and patient communication. ESSENTIAL JOB FUNCTIONS Schedule surgeries and procedures by coordinating with patients, surgeons, and other departments to ensure availability of operating rooms and necessary resources. Communicate with patients to confirm surgery dates, times, and location, and provide them with clear instructions for pre-surgery preparation. Update and maintain accurate surgery schedules, ensuring no scheduling conflicts and adjusting as necessary. Verify insurance coverage and obtain pre-authorizations for surgical procedures, ensuring all necessary paperwork is completed and submitted in a timely manner. Communicate with insurance companies and patients to resolve any issues related to coverage or authorization for surgery. Assist patients in understanding their insurance benefits and any out-of-pocket costs related to surgery. Act as the main point of contact for patients regarding surgical procedures, answering questions and providing information about the process. Provide patients with pre-operative instructions, including fasting requirements, arrival times, and what to expect on the day of surgery. Confirm patient attendance for scheduled surgeries and notify the surgical team of any changes or cancellations. Ensure that all surgical-related documentation is accurately completed, including consent forms, patient records, and insurance information. Maintain and update patient records in the electronic health record (EHR) system to ensure accurate information for the surgical team. Ensure compliance with all regulatory requirements for patient information and documentation, including HIPAA standards. Schedule follow-up appointments for patients post-surgery and communicate any necessary instructions or information about recovery. Maintain tracking systems for follow-up visits, ensuring patients are contacted as needed for post-surgery care and appointments. Ensure that all post-surgical documentation and instructions are properly filed and communicated to the appropriate healthcare team members. Work closely with administrative staff, surgeons, and other departments to ensure smooth coordination of surgery-related tasks and operations. Communicate effectively with the front desk and medical records teams to ensure that all patient and surgery-related information is updated and accessible. Participates in managing providers surgical and clinic schedules, including working around PTO schedules. POSITION QUALIFICATIONS Education, Experience Licensure High school diploma or general equivalency diploma (GED), required. Medical terminology preferred but not required. BLS training required or to be obtained within 3 months of hire. Additional Skills Ability to effectively communicate in English, both reading and writing. Multi-line telephone knowledge. Computer knowledge. Ability to operate designated equipment as specified including computer keyboarding. Basic knowledge of medical record content and sequence. Ability to function independently with minimal direction. Specific demands not listed: Possible exposure to blood and / or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products. Pre-employment drug and alcohol screening is required. Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, sex, national origin, disability or protected veteran status. If youd like more information about your EEO rights as an applicant under the law, please click here