Administrative Skills, Co-Payments, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Electronic Medical Records, Healthcare, Insurance Documentation, Medical Office Administration, Medical Records, Microsoft Office, Multitasking, Organizational Skills, Orthopedics, Patient Assessment, Team Player
Orthopedic Intake Specialist – Front Office -- Full-Time
We are seeking a friendly, detail-oriented Intake Specialist to join our front office team! This role is the first point of contact for our patients and plays a critical role in creating a positive, efficient experience from the moment they walk through our doors.
What You'll Do:
- Greet and check in patients with professionalism and warmth
- Verify patient demographics, insurance, and required documentation
- Collect copays, self-pay deposits, and outstanding balances
- Ensure all intake forms and consents are completed accurately
- Support scheduling and coordinate patient flow
- Maintain accurate and organized medical records
- Assist with administrative tasks and front office operations
What We're Looking For:
- Prior front desk or healthcare reception experience preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Microsoft Office, EMR systems)
Why Join Us?
- Collaborative, team-focused environment
- Opportunity to make a direct impact on patient experience in a private orthopedic practice
- Stable, full-time schedule (Monday–Friday)
H
Hand and Microsurgery Associates