Organizational Performance Manager

University Health

San Antonio, TX

JOB DETAILS
SKILLS
Benchmarking, Communication Skills, Documentation, Healthcare, Internal Audit, Interpersonal Skills, Lean Six Sigma, Maintain Compliance, Neonatal Intensive Care Unit (NICU), Neonatology, Patient Follow-up, Performance Management, Performance Metrics, Process Improvement, Project Management Certification, Project/Program Management, Quality Assurance, Quality Management, Quality of Care, Standards of Care, Team Player, Women's Health
LOCATION
San Antonio, TX
POSTED
30+ days ago

POSITION SUMMARY/RESPONSIBILITIES Through collaboration with Womens Health Neonatal Intensive Care Services faculty/staff, responsible for documentation of the Maternal Neonatal performance improvement (PI) process, ensuring on-going quality of care initiatives that impact the care delivered to the maternal and neonatal patient from admission through patient disposition and follow-up. Participates in internal quality audit activities, monitors compliance with appropriate metrics and lead performance improvement projects to ensure levels of care readiness and to address identified opportunities for improvement. Utilizes state and national benchmarks to determine maternal and neonatal care standards. May serve as facilitator/leader of process improvement efforts. EDUCATION/EXPERIENCE Bachelors degree, or other healthcare related field required. Three or more years of leading process improvement initiatives (quality experience preferred) in healthcare setting is preferred (i.e. Lean Six Sigma, IHIs Model for Improvement). Previous project management, excellent communication and interpersonal skills required. Must demonstrate the ability to work effectively in a team environment. LICENSURE/CERTIFICATION Project management coursework or certification in project management is desired.

About the Company

U

University Health