Organizational Development Technician

Organizational Development Technician

Salary

$56,709.00 - $84,405.00 Annually

Location

Port of San Diego, CA

Job Type

Full-time

Job Number

FY 25/26 #00129

Department

Administration Branch

Division

Human Resources

Opening Date

07/28/2026

Closing Date

8/11/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Under general supervision, the Organizational Development Technician performs a variety of responsible paraprofessional, technical, confidential, and office administrative functions in support of the Port's Organizational Development workgroup which reports to Human Resources. They plan, coordinate, administer and participate in training and development related activities, provide information to Port staff via phone, email, and in person related to OD programs and processes and performs related duties as assigned.

The Organizational Development Technician assists with management of digital learning content, compliance training, reporting, and analytics, ensuring that learning initiatives are efficient, effective, and aligned with organizational priorities.

This position plays a key role in strengthening organizational capability by coordinating and facilitating New Hire Orientation, leading Port 101, Managing Compliance training and supporting the development and delivery of workforce learning opportunities that promote growth, engagement, and a culture of continuous learning. Working under the direction of the Organizational Development Manager, this position collaborates with Human Resources, Information Technology, Safety and other Department leaders to design high-quality learning experiences that support Port values, compliance and strategic goals.

Hiring Range Negotiable Between: $56,709 - $72,000 DOQ/DOE*

This position will work occasional Saturdays to assist the department with recruitment events.

DEFINITION

Under general supervision, performs a variety of responsible paraprofessional, technical, confidential, and office administrative functions in support of the Port's Human Resources Department; plans, coordinates, administers, and participates in recruitment and selection processes; conducts employee benefit orientations and oversees the preparation and processing of payroll and benefit transactions; provides information to Port staff and the general public over the phone, in person, or via email related to Human Resources processes, programs, policies, and procedures; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey-level classification is responsible for independently performing technical duties in support of the Human Resources Department. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Essential Duties and Responsibilities

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

• Reviews and processes personnel and payroll transactions; provides payroll processing support and makes payroll entries; processes invoices, ensuring items are charged to the current account within budget; prepares reimbursement requests.
• Participates in the recruitment, testing, and selection of employees; sets up new employee files; prepares and updates eligibility lists; plans and coordinates the Summer Student Worker and Intern programs.
• Responds to employee and retiree questions regarding benefit plan options and requirements; processes benefit enrollment forms and sets up employee deductions; assists in administering employee disability and leaves of absence; administers the Port's tuition reimbursement plan; processes requests for participation and payment following course completion.
• Administers and maintains the Port's human resources information systems and software; updates and ensures the accuracy of data; participates in system changes and implementation; creates, debugs, and runs tables, queries, and custom reports; documents and tests changes; interfaces with others and trains and assists new users.
• Administers new hire orientation and employee recognition programs; organizes and assembles documents for distribution at meetings, presentations, and other events; represents the department and Port at employee events.
• Receives and screens visitors and telephone calls; explains Port policies and procedures to employees, applicants, and the public; performs Customer Relations Management (CRM) call attendant duties.
• Maintains confidential personnel records and specialized human resource files; assists professional human resource staff in gathering and verifying data; creates, updates, and maintains human resources process manuals.
• Performs research projects of limited scope; compiles results and drafts reports and recommendations; generates and compiles statistical reports.
• Assists with office and administrative support; serves on Port-wide committees; performs special projects as assigned.
• Performs assigned disaster service worker responsibilities, as directed.
• Observes and complies with all Port and mandated safety rules, regulations, and protocols.
• Performs related duties as assigned.

Qualifications

Knowledge of:

• Applicable laws, regulations, rules, policies, and procedures applicable to areas of responsibility.
• Basic methods and practices of public personnel administration.
• Benefit plans, including medical, dental, life, and leaves of absence, COBRA, deferred compensation, and retirement.
• Practices and techniques in conducting recruitment, testing, and selection programs.
• Methods, practices, documents, and terminology used in processing human resources transactions and in financial recordkeeping.
• Basic human resources and internal control policies and procedures.
• General human resources systems.
• Business arithmetic and basic financial and statistical techniques.?
• Principles and practices of auditing financial documents.?
• Methods and techniques of reconciling and balancing financial documents.?
• Recordkeeping principles and procedures.?
• Port and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Port staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Perform duties that require high attention to detail and application of rules and specific procedural requirements.
• Interpret benefit plan documents and communicate policy details clearly.
• Review human resources and payroll documents accurately.
• Prepare clear and accurate records and reports.
• Maintain confidentiality of Port documents and records.
• Perform technical human resources duties in support of department and Port-wide programs.?
• Compose correspondence and reports independently or from brief instructions.??
• Make accurate arithmetic, financial, and statistical computations.??
• Establish and maintain a variety of filing, recordkeeping, and tracking systems.?
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

• Equivalent to completion of the twelfth (12th) grade, supplemented by specialized training in human resources, public or business administration, or a related field.

Experience:

• Two (2) years of increasingly responsible technical and office support experience in a human resources office/environment.

Recruitment Information

Hiring Range Negotiable Between: $56,709 - $72,000 DOQ/DOE*

The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training, and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible.

Only qualified applicants who pass the minimum qualifications review, will be invited to the assessment process which may be administered by a written examination, panel interview, or any combination of qualifications appraisal determined by the Department of Human Resources to be appropriate. The Department of Human Resources will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application.

Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Passing score is 70% out of 100% on each assessment section.

• DOQ/DOE - Depends on Qualifications/Depends on Experience

THE INITIAL ASSESSMENT (40%) IS TENTATIVELY SCHEDULED FOR THURSDAY, AUGUST 20, 2026, AND APPRAISAL PANEL (60%) IS TENTATIVELY SCHEDULED FOR THURSDAY, SEPTEMBER 3, 2026.

To move forward in the application process, you must complete an online application through our website https://www.governmentjobs.com/careers/portofsd Please attach a copy of your unofficial transcripts (indicating when degree was awarded) to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application.

Placement on Eligible List:

The Department of Human Resources may limit the number of qualified applicants eligible to participate in the assessment process. Candidates who are successful in all phases of the assessment process will be placed on an eligible list. The eligible list established by this recruitment will be active for a minimum of ninety (90) days or up to one (1) year, unless otherwise determined by the Director pursuant to Rule 8, Section 4.

EQUAL EMPLOYMENT OPPORTUNITY

The District firmly believes in, and is committed to, the principles and practices of equal employment opportunity and nondiscrimination. It is the policy of the District to recruit, hire, train, and promote persons in all job classifications without regard to age (40 and above), ancestry, color, disability (mental or physical), gender (including identity, appearance, or behavior, whether or not that identity, appearance, or behavior is different from that traditionally associated with the persons sex at birth), marital status, medical condition, military status, national origin, pregnancy, race, religion, sexual orientation, genetic information, or veteran status.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various Port sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.

Click here for the Benefit Overview for Unclassified Employees

01

Which of the following best describes your highest level of completed education?

• High School Diploma or G.E.D.
• Associates Degree
• Bachelors Degree
• Masters degree or higher

02

How many years of increasingly responsible technical and office support experience do you have in a human resources office/environment?

• No experience
• Less than 2 years
• At least 2 years
• At least 3 years
• 4 years and more

03

Why are you interested in working in organizational development for the Port of San Diego? (Please provide a brief explanation, not exceeding 150 words).

04

Describe a recent Organizational Development project you assisted with? What was the project, what was your role and how was success measured for this project? (Please provide a brief explanation, not exceeding 150 words).

05

Do you prefer working as an individual or as part of a team and why? (Please provide a brief explanation, not exceeding 150 words).

06

Please tell us about any specific software programs you have utilized in your organizational development work? (Please provide a brief explanation, not exceeding 150 words).

Required Question

Employer Port of San Diego

Address 3165 Pacific Highway

San Diego, California, 92101

Phone (619) 686-6315

Website http://www.portofsandiego.org