Order to Cash Finance Analyst

International Paper Co

Memphis, TN

JOB DETAILS
SKILLS
Accounting, Accounting Close, Accounts Receivable, Analysis Skills, Billing, Business Support, Cash Applications, Cash Flow, Communication Skills, Continuous Improvement, Credit and Collections, Customer Support/Service, Data Analysis, Data Quality, Data Sets, Detail Oriented, Develop and Maintain Customers, Diversity, Documentation, Economics, Finance, Financial Analysis, Financial Operations, Financial Reporting, IP (Internet Protocol), Identify Issues, Inside Sales, Microsoft .NET, Microsoft Excel, Operations Processes, Order to Cash, Organizational Skills, Performance Metrics, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Reconciliation, Reporting Dashboards, Revenue Recognition, Root Cause Analysis, Sales, Sales Tax, Sarbanes-Oxley Act (SOX), Standard Operating Procedures (SOP), Tableau, Time Management, Trend Analysis, Unapplied Cash, Writing Skills
LOCATION
Memphis, TN
POSTED
30+ days ago

Position Title:

Order to Cash Finance Analyst

Pay Rate:

$75,000 87,000 (PL 8)

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift:

Salaried Full-Time

Physical Location:

In the Office

6400 Poplar Avenue

Memphis, TN 38197

The Job You Will Perform:

  • The Finance Analyst Order to Cash (O2C) supports day-to-day financial operations across the O2C lifecycle, including accounts receivable, cash application, invoicing, new account setup, sales tax exemption processing, dispute management support, and reporting. This role is well suited for an early-career finance professional who can work independently after receiving clear direction and defined expectations.
  • This position plays an important role in supporting cash flow, maintaining accurate customer accounts, and identifying trends or issues through data analysis. The ideal candidate is organized, detail-oriented, analytical, and comfortable working with data to support informed business decisions.

Order to Cash Support

  • Support the end-to-end O2C process, including billing, accounts receivable, cash application, and account maintenance

  • Monitor accounts receivable aging, unapplied cash, overdue balances, and dispute activity

  • Partner with internal teams (Sales, Customer Service, Credit, Collections, IT) to research and help resolve billing or payment issues

  • Assist with invoice corrections, account investigations, and customer inquiries as needed

Financial Analysis & Reporting

  • Prepare and maintain standard Excel-based reports and dashboards to track KPIs such as DSO, past-due balances, dispute volumes, and cash activity

  • Perform basic variance, trend, and root-cause analysis related to billing accuracy, collections results, and account activity

  • Support month-end close tasks related to accounts receivable, including reconciliations, reporting, and documentation

Process Improvement & Controls

  • Identify recurring issues or inefficiencies and provide data-driven observations to support process improvements

  • Assist with continuous improvement initiatives aimed at reducing DSO, improving cash application accuracy, and minimizing billing errors

  • Help document O2C processes, standard operating procedures, and control steps

  • Follow established SOX controls, internal policies, and accounting procedures

The Skills You Will Bring:

  • Bachelors degree in Finance, Accounting, Business, Economics, or a related field

  • 2-4 years of experience in Finance, Accounting, or Order to Cashrelated roles

  • Foundational understanding of accounts receivable, billing, and cash application concepts

  • Strong Microsoft Excel skills, including:

  • Pivot Tables

  • Lookup formulas (XLOOKUP or VLOOKUP)

  • SUMIFS, IF statements, and basic data validation

  • Strong attention to detail with the ability to analyze data accurately

  • Ability to follow established processes and independently manage assigned tasks and projects once expectations are defined

  • Comfortable working with large data sets and summarizing findings clearly

  • SAP Experience (ECC or S/4)

  • Experience with reporting or visualization tools (Power BI, Tableau, or similar)

  • Introductory knowledge of revenue recognition or internal controls

  • Experience in a shared services, finance operations, or customer accounting environment

Preferred Qualifications

Key Skills & Competencies

  • Strong analytical and problem-solving skills

  • Ability to manage priorities and meet deadlines in a structured, fast-paced environment

  • Clear written and verbal communication skills

  • High level of organization and accuracy

  • Willingness to learn, ask questions, and continuously improve processes

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

The Career You Will Build:

Leadership training, promotional opportunities

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and youll see why our team members say theyre Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.

About the Company

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International Paper Co