Business Model, Business Processes, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Interpersonal Skills, Order Management, Organizational Skills, Problem Solving Skills, Process Modeling, Productivity Management, Purchase Orders, Resolve Customer Issues, Sales, Software Design, Software Specification, Team Player, Writing Skills
OFS is seeking a highly focused, professional individual with both a strong penchant for detail and customer service skills to fill a Specialist role for our Order Management Team at our corporate office in Huntingburg, IN.
ESSENTIAL FUNCTIONS
Responsibilities will include but not be limited to the following:
- Review purchase orders and product specifications for accuracy and compatibility
- Review specifications and floorplans as well as create drawings in CET
- Work closely with customers to resolve specification issues
- Develop a high level of product knowledge
- Become proficient at and work with multiple design and spec software programs
- Work closely with departmental team as well as other departments
- Work in a fast-paced environment to meet customer expectations and internal goals and timelines
- Produce high-quality output
QUALIFICATIONS
- Strong organizational skills
- Highly detailed and technically oriented with a drive for quality and excellence
- Strong interpersonal and written communication skills
- Strong drive for and focus on customer satisfaction
- Capable of working efficiently both independently and collaboratively in a team environment
- Ability and desire to learn a multitude of software programs
- Aptitude for learning and problem-solving
- Ability to work with customers and sales staff
- Adaptable to changing business processes and models
EXPERIENCE
- A degree or relevant post-secondary education
- Prior experience with CET or other specifying software helpful, but not required