Order Entry Specialist

Required Qualifications
Education
Bachelor's degree with 2–3 years of experience in order management, project management, commercial operations, or a similar role.
OR

Associate's degree with 5 years of relevant experience.
Experience
Previous industrial or technical industry experience is preferred.
Required Skills
Strong organizational and time management skills.
Ability to work effectively in a fast-paced, deadline-driven environment.
Strong prioritization and multitasking abilities.
Team-oriented with a positive, results-driven attitude.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite.
Experience with SAP is a plus.
Language Requirement
English (Required)

Key Responsibilities
Customer & Contract Management
Review customer contracts to ensure compliance with desired terms and conditions.
Monitor, analyze, and report on contract performance.
Order Coordination & Communication
Facilitate the flow of information between internal teams and customers.
Resolve issues to meet schedule commitments and achieve high levels of customer satisfaction.
Serve as the primary point of coordination throughout the order process.
Internal Collaboration
Represent the team during internal meetings.
Ensure effective communication and collaboration across functional groups.
Order Execution
Ensure all orders are processed in accordance with established execution best practices and company policies.
Monitor and control order progress, financial performance, and resource utilization.
Risk Management
Identify, assess, and manage order-related risks.
Ensure opportunities are recognized and appropriately addressed.
Continuous Improvement
Capture, analyze, and share lessons learned throughout the order lifecycle.
Support formal order acceptance and contract close-out activities.
Financial Oversight
Ensure timely customer payments.
Assist in resolving collection and payment-related disputes.