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Optometric technician

City Eye Llc

Middletown, CT

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JOB DETAILS
SKILLS
Calendar Management, Co-Payments, Customer Support/Service, Healthcare Customer Service, Housekeeping/Cleaning, Medical Assistance, Medical Billing, Medical Treatment, Patient Assessment, Retail Management, Sales, Staff Training, Telephone Skills, Time Management, Training Program, Training/Teaching
LOCATION
Middletown, CT
POSTED
30+ days ago
CITY EYE, LLC
JOB DESCRIPTION: OPTOMETRIC TECHNICIAN LEVEL 1


 Job Summary 

Optometric technicians are responsible for patient check in, exam pre-test, exam lane testing, exam post-test, patient check out. 

General Accountabilities including but not limited to

  • Prep day for success by arriving to shift on time and ready to work
  • Greet patients in friendly and welcoming manner  
  • Patient check in, fee presentation, pre-testing, entrance testing, checking vision, refraction and contact lens fitting, check out
  • Properly receiving and accounting for patient payments and copays
  • Answering of phone and scheduling of appointments 
  • Verifying insurance eligibility
  • Placing contact lens orders and encouraging patients to order through practice 
  • Conducting contact lens training classes with patients
  • Assisting physicians in performing any and all procedures/ tests
  • Ensuring equipment is functioning properly and contacting store support or management in event of a breakdown
  • Scheduling referrals
  • Ensuring job is fully completed prior to clocking out of a shift 
  • Stocking and cleaning exam lanes
  • Cleaning general areas, including break room, bathrooms, floors, common areas
  • Participation in training of new staff members 

  • Participation in staff training programs or continuing education events
  • Duties may be added or changed at any time
  • Weekend availability is mandatory 

Job Qualifications Education: High school diploma or equivalent
Experience: Health care or customer service experience recommended but not required



Skills 

  • Technologically savvy
  • Communication
  • Efficient 
  • Customer service
  • Sales

About the Company

C

City Eye Llc