Do you want to join an organization that invests in you as an Operator? At Menorah Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and QualificationsShift: Monday - Friday, 2pm - 8pm, some alternating weekends The PBX Operator is responsible for ensuring efficient communication within, to and from the hospital in an attentive, courteous and efficient manner and according to standard operating procedure. Your commitment to service, safety and professionalism will contribute to achieving the best experience for our patients. What you will do in this role: You will cheerfully greet and assist external and internal callers on multiple incoming telephone lines. You will provide information/phone numbers to callers as requested or make sufficient inquiries necessary to refer the caller to the appropriate hospital personnel or department. You will execute overhead paging for authorized reasons when requested to do so by the appropriate staff. You will understand hospital emergency codes and alarms and the effect they have on patient care and safety, and coordinate emergency code responses assuring the proper personnel are notified. You will monitor all alarms located in PBX and notify appropriate personnel as required. You will assist with updating the facility, phone directories and on-call lists. What qualifications you will need: High school graduate or equivalent At least one year of experience operating a switchboard or as a receptionist with multiple line phone responsibility. Multiple line phone or switchboard skills. Basic computer skills. Proven customer service skills in working with public and emergency situations. Benefits Menorah Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee Benefits Note: Eligibility for benefits may vary by location.Menorah Medical Center is a full-service, 150+ bed acute care hospital and ER. We are located in Overland Park and Leawood, Kansas. Our hospital serves the community's healthcare needs by providing compassionate care. We have world-class medical colleagues and more than 600 physicians. Our team offers exceptional experiences and extraordinary medicine for adults, newborns, teens, and children. We offer some of the most advanced treatment choices available in the Kansas City region. Our hospital network continues to be a pioneer in cancer care. We are home to a certified Breast Center of Excellence, the Sarah Cannon Cancer Institute, and the region's only Genitourinary Cancer clinic. We offer a Robotic Surgery Center of Excellence, Women's Center, Bariatric Program, and an inpatient rehabilitation center. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.