Operations Technology Manager

Operations Technology Manager

Salary

Depends on Qualifications

Location

Denton, TX

Job Type

Full-Time

Job Number

26-00203

Department

Electric

Division

Electric Technology Operations

Opening Date

06/16/2026

Closing Date

7/1/2026 11:59 PM Central

FLSA

Exempt

• Description
• Benefits
• Questions

Summary

This requisition expires on July 1, 2026 but may close earlier if the position is filled prior to the expiration date.

Responsible for ensuring the availability, performance, and security of Denton Municipal Electric DME technology infrastructure and applications including, but not limited to, the Electric Technology Operations (ETO) hardware, software, data integration and cybersecurity processes required for secure and optimal performance of Supervisory Control and Data Acquisition (SCADA) system, Advanced Distribution Management System (ADMS), Transmission & Distribution automation technology and Supporting Wired and Wireless Networks.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Oversee the team responsible for managing and building storage systems, computer resources, backup solutions, and the daily operations of applications and infrastructure; manage outsourced vendor contracts, and service level agreements.
• Lead development, implementation, and administration of DME's strategic operational technology roadmap including, but not limited to, governance structure and procedures, policy, and standards; ensure utility plans and deployment of technology solutions enable the electric business units to achieve objectives through strategic technology investments.
• Collaborate with Technology Services to ensure utility plans and strategies strategic and tactical business objectives and remain in alignment with the City technology strategy and meets all relevant industry Cyber Security Standards including, including but not limited to, North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) standards.
• Ensure work with Technology Services includes the development and implementation of an enterprise risk-based cybersecurity program ensuring prioritized and appropriate levels of protection for ETO systems.
• Collaborate with business units and divisional leaders to determine operational technology that meets business requirements including plan budgets and resource requirements; develop and implement the ETO work plan and update accordingly.
• Provide leadership and direction to facilitate the development of ETO technology standards to ensure functionality, compatibility, and integration in a complex infrastructure.
• Evaluate, approve, and direct strategic product architecture activities including, but not limited to, development and administration of data infrastructure, architecture, management systems, and governance and/or policies.
• Implement and manage backup and resiliency solutions to safeguard data integrity and ensure organizational availability; ensure infrastructure resiliency and patch management.
• Provide strategic technology input to internal stakeholders to ensure project objectives and appropriate resources are anticipated, allocated, and optimized to meet scheduled requirements.
• Match and prioritize available ETO resources to specific business requirements and facilitates discussions and decisions on discrepancies.
• Maintain familiarity with electric utility innovation projects including, but not limited to, system & plant automation, distribution automation, grid edge, and behind-the-meter technology.
• Consult on the development of grid modernization strategy, including Transmission & Distribution (T&D) Automation/Smart grid and Technology Operations projects, and the integration with the foundational technology architecture.
• Establish external relationships with industry peers to exchange information and strategies; stay up to date on state-of-the-art technology concepts and solutions on the utility industry and non-utility concepts as they map to utility issues.
• Generate regular reports on infrastructure performance, backup status, and operational metrics; provide reports to leadership as appropriate.

SUPERVISORY/BUDGET RESPONSIBILITIES

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor's Degree from an accredited college or university in Computer Science, Electrical Engineering, or related field; and,
• Eleven (11) years' experience in information technology, cybersecurity, compliance, architecture, or related field; and,
• Five (5) years' experience in a management or supervisory capacity,

OR

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES

An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of various networking hardware and software products.
• Knowledge of Server operating systems.
• Knowledge of Patch management techniques.
• Knowledge of least-privileged security model.
• Knowledge of project management principles, including the ability to review and recommend project improvements based on scope and budget.
• Knowledge of effective research-based strategies, theories, techniques, and methodologies.
• Skill in managing and maintaining Network Management Systems (NMS).
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions that maintain compliance.
• Skill in complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the advanced level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class "C" Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver's license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver's license check, criminal history background check and social security number verification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional light lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting office; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT

The City of Denton is an equal opportunity employer. It is the City of Denton's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

ADA/EOE/ADEA

This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.

E-Verify:

The City of Denton participates in the federal E-Verify program in order to verify a new employees authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

The City of Denton maintains competitive benefit options. Details are available here.

01

Do you believe you meet the minimum qualifications as outlined in the job description?

• Yes
• No

02

Check the boxes next to the systems/software in which you are proficient:

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Teams
• JD Edwards
• None

03

How many years of paid, professional-level experience do you have as a supervisor?

• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

04

How many years of paid, professional-level experience do you have in this field?

• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

05

Do you possess a Class "C" Drivers License?

• Yes
• No

06

This position requires working overtime outside of regular business hours as needed. Can you meet this requirement?

• Yes
• No

Required Question

Employer City of Denton

Address 601 E. Hickory Street

Suite B

Denton, Texas, 76205

Phone (940) 349-8340

Website http://www.cityofdenton.com