OPERATIONS SUPPORT TECHNICIAN POOL

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Del Mar College

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City of Corpus Christi

OPERATIONS SUPPORT TECHNICIAN POOL

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Posting Details

Position Information

Posting Number PT2820 Job Title OPERATIONS SUPPORT TECHNICIAN POOL Department Information Technology Position Type Non-Exempt Employment Status Part-Time Salary Minimum $14.00 Open Date 11/14/2025 Close Date Open Until Filled No

Position Summary Information

Job Description Summary

The Operations Support Technician will be responsible for managing FreshService call tickets, receiving and deploying purchase orders (PO. This role includes maintaining the IT area in the warehouse, assisting with the scrapping of technology equipment, and ensuring IT stock is well-maintained. The technician will also support IT staff with inventory requests and maintain a clean work area at VB185. Strong organizational skills and the ability to work collaboratively in a dynamic environment are essential for success in this position.

Minimum Qualifications

High School diploma or GED equivalent.

One (1) year related experience.

Required Job Knowledge, Skills, Abilities

Great written and verbal communications skills.

Experience in maintaining clean and orderly work spaces.

Knowledgeable with computer hardware and software utilities.

Strong organizational skills with the ability to prioritize tasks effectively.

Excellent customer service skills.

Preferred Qualifications

Proficiency in IT support tools, especially FreshService or similar ticketing systems.

Familiarity with inventory management systems.

Experience with managing purchase orders and inventory processes.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College's Strategic Plan 2024-2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College's ability to serve its students and community.

Job Duties

Job Duty

Receive, prioritize, and resolve IT support requests logged in the FreshService ticketing system.

Job Duty

Assist in receiving and processing purchase orders for IT equipment and supplies.

Job Duty

Ensure accurate tracking and organization of IT stock, including hardware and software assets.

Job Duty

Help with the decommissioning and proper disposal of outdated or non-functional technology equipment.

Job Duty

Provide assistance to IT staff with inventory requests and other operational needs.

Job Duty

Keep the IT area in the warehouse organized and tidy to promote a safe and efficient working environment.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a high school diploma or GED equivalent?

• Yes

• No

• • Do you have one (1) year related experience?

• Yes

• No

Applicant Documents

Required Documents

• Resume
• Letter of Interest

Optional Documents

• Transcripts
• Certification(s)

Del Mar College is an Equal Opportunity Employer. As provided by law, Del Mar College does not discriminate on the basis of race, color, sex (including pregnancy, gender identity/transgender status, sexual orientation), age, national origin, religion, disability, genetic information, or any other constitutionally or statutorily impermissible reason.

For employment questions call 361-698-2178 or e-mail dmcjobs@delmar.edu.