Accounts Receivable, Administrative Skills, Collection Agency, Communication Skills, Credit and Collections, Cross-Functional, Detail Oriented, Document Management, Establish Priorities, Interpersonal Skills, Intranet, Leadership, Lift/Move 50 Pounds, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multiplatform/Cross-Platform, Multitasking, Operational Support, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Software Administration, Standard Operating Procedures (SOP), System Operations, Systems Administration/Management, Tax Credits, Tax Regulations, Technical Operations, Technical Support, Time Management, User Documentation, Website Management, Writing Skills
Operations Support Specialist
RichSmith Management | North Little Rock, AR
Are you an organized, tech-savvy operations professional who enjoys improving processes, solving problems, and supporting teams across an organization? RichSmith Management is looking for an experienced Operations Support Specialist to join our Corporate Office.
This position plays a vital role in supporting company operations by serving as the primary resource for multiple company systems, maintaining operational procedures, supporting software platforms, coordinating projects, and ensuring our onsite teams have the tools they need to succeed.
If you enjoy wearing multiple hats, managing projects, and being the go-to resource for operations support, we'd love to hear from you.
Why Join RichSmith Management?
RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:
- Health, Dental & Vision Insurance
- Flexible Spending Accounts (FSAs/HSAs)
- 401(k) Retirement Plan
- Paid Time Off and Paid Holidays
- Stable Monday-Friday schedule
- Opportunity to work directly with executive leadership
Key Responsibilities
As the Operations Support Specialist, you'll provide company-wide operational support by:
- Serving as the RealPage/OneSite Super User, including system support and new hire setup
- Acting as the company liaison for RingCentral administration and support
- Managing the RichSmith website and employee intranet content
- Updating and maintaining the Operations Manual, forms, and Standard Operating Procedures (SOPs)
- Reviewing and updating lease documents, addendums, and tax credit compliance forms
- Managing company-wide Microsoft Teams pages and file organization
- Maintaining organization and content of company shared drives
- Coordinating resident collections with third-party collection agencies
- Overseeing company uniform ordering
- Assisting with corporate meetings, events, and special projects
- Ordering, receiving, and distributing office supplies
- Assisting with the company's property training platform
- Providing front desk coverage as needed
- Performing additional duties and special projects as assigned
Qualifications
- Minimum 3 years of administrative, operations, or corporate office experience
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to prioritize multiple projects while meeting deadlines
- Strong interpersonal skills with the ability to work across multiple departments
- Ability to work independently with minimal supervision
- Comfortable learning and supporting multiple technology platforms
Preferred Skills
- Advanced proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams
- Experience with RealPage/OneSite strongly preferred
- Experience managing company documentation, databases, or internal systems
- Experience supporting operational processes and company-wide initiatives
Education
- High school diploma or equivalent required
Work Environment
- Full-time, in-office position
- Monday through Friday
- Primarily seated office environment with occasional walking, bending, and stair climbing
- Ability to lift up to 50 pounds when needed
Grow Your Career with RichSmith Management
This position is ideal for someone who enjoys improving processes, supporting technology platforms, and helping teams operate efficiently. If you're proactive, organized, and passionate about operational excellence, we encourage you to apply.
Apply today and become an essential part of the RichSmith Management corporate team!
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RichSmith Management LLC